I could only stomach to read half the replies so with that in mind bare with me if I repeat something someone else pointed out already. I totally relate to people who feel upset they can't play. I've been mostly lucky myself with some good days, a few bad days trying to log on. Now with that being said, Yoshi has come out personally on the forums and asked for forgiveness for this mistake. SE thought after the 1.0 bomb, the player-base wouldn't have exceeded 5,000 per server. I actually agree with him because I had similiar estimates prior to Phase 3.
Now this is the part where we don't see eye to eye. SE admitted to ******** up and gave us a possible date(this wed) to resolve it. Regardless, they're offering bonus time to compensate us for our issues in logging on. So I have to let them pass here because they've owned up to this problem, offered a fix date, and wished to compensate us for the trouble. These are the reasons I must respectfully disagree with the opinions that SE is dropping the ball. Sure they made mistakes, but it's how you live up to those mistakes is how you should be defined.
Edited, Sep 1st 2013 10:53am by ShadowedgeFFXI