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Ordered game from Gamestop. No registration code in E-Mail.Follow

#1 Aug 31 2013 at 7:03 PM Rating: Decent
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Hi guys, I'm having a lot of trouble and it's really frustrating. So I got the game from gamestop, they just gave me a receipt and it had the code on it. I used that code on their website and they sent me the Early Access code. So far so good, I play the game over the weekend. Now they ask me to re-register. BUT they have not sent me the new code. I have checked the correct E-Mail address, even in spam and trash reallly reallllyy carefully so trust me its not in there. Now what should I do, I'm basically stuck. Any help is appreciated thanks.

Edit: Should I note that when I go to my Square Enix account, the game is registered, as in its the correct account. But it states "Inactive"!

Edited, Aug 31st 2013 9:04pm by jaspwns
#2 Aug 31 2013 at 7:04 PM Rating: Decent
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is it not on the hard copy?
#3 Aug 31 2013 at 7:06 PM Rating: Decent
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Did you a digital copy or physical copy? Online or in the store? If it's digital, go to the website and check under your order and there should be hopefully the full reg code there somewhere. If it's a physical copy of the game you'll need to either wait for it to arrive by mail if it hasn't or go pick it up in the store.
#4 Aug 31 2013 at 7:06 PM Rating: Decent
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it wants the code thats inside the box/case. make sure to click the add code not add service button :)
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#5 Aug 31 2013 at 7:07 PM Rating: Decent
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I got a receipt, no box or anything. The receipt had the early access code on it
#6 Aug 31 2013 at 7:07 PM Rating: Good
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My ps3 copy I bought from gamestop had the registration code on the back cover of the in-case manual.
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#7 Aug 31 2013 at 7:07 PM Rating: Good
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Still if you got a digital version aren't they disable for now?
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#8 Aug 31 2013 at 7:10 PM Rating: Decent
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I got it before they did that. I got the early access code, just not the code for the Launced game. Btw I repeat, I didn't get a box with the CD in there and all that. I went to gamestop, asked them that I wanted to purchase FF XIV, they gave me JUST a receipt with the code on it. It was just the early access code.
#9 Aug 31 2013 at 7:13 PM Rating: Good
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sounds like you need to go back to gamestop and get the game <.<
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#10 Aug 31 2013 at 7:13 PM Rating: Good
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my gamestop had a hard copy. For me lol. Cause I pre ordered it.
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#11 Aug 31 2013 at 7:14 PM Rating: Good
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Sounds like it might just have been a preordered. You'll need to go back there and pick up your copy of the game. Or sort it out there. I wouldn't think they would be selling digital copies of the game in the store so that's kind of odd.
#12 Aug 31 2013 at 7:16 PM Rating: Decent
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thelastofclass wrote:
my gamestop had a hard copy. For me lol. Cause I pre ordered it.

Was it a CE?
#13 Aug 31 2013 at 7:18 PM Rating: Good
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jaspwns wrote:
thelastofclass wrote:
my gamestop had a hard copy. For me lol. Cause I pre ordered it.

Was it a CE?

I got the standard one. lol. I wasnt going spend the money on the CE since I got a PS3 lol.

Yet they had one for the PC though there lol.
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#14 Aug 31 2013 at 7:24 PM Rating: Decent
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thelastofclass wrote:
jaspwns wrote:
thelastofclass wrote:
my gamestop had a hard copy. For me lol. Cause I pre ordered it.

Was it a CE?

I got the standard one. lol. I wasnt going spend the money on the CE since I got a PS3 lol.

Yet they had one for the PC though there lol.

What the ****. Well I did get my early access code working. Other than that, nothing else works. Here is what my mog-station says.

http://i.imgur.com/pNorL8x.png <-- That is my account btw.
#15 Aug 31 2013 at 7:29 PM Rating: Default
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So you bought a digital copy from the gamestop store? I think you should doublecheck with gamestop.
#16 Aug 31 2013 at 7:31 PM Rating: Decent
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Sir mokatu wrote:
So you bought a digital copy from the gamestop store? I think you should doublecheck with gamestop.

Yea, Im gonna go there tomorrow. God ****, why do I even bother with gamestop.
#17 Aug 31 2013 at 7:31 PM Rating: Good
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If you pre ordered in a store, chances are very high you should have a physical copy waiting for you there.
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