Well written and props for giving credit where it's due. Not a lot of FF fans will do that and it's nice to see.
Anyway, short answer... the servers are way over crowded and it won't be addressed(tentatively) until sometime this week. I'd assume that SE will lift the hold on digital downloads to coincide with that, but I'd wait until then if I were you. Currently, you either need to be trying to login at an off time (early AM or late night) or get lucky. There are still also some issues involving disconnects so it's probably best to wait it out.
You remember how SE was on the technical/service aspect of FFXI, you'll probably already understand.
Only hips + boobs all day and hips + boobs all over my icecream
30 bucks is almost free
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.