I did not. 3 tickets in as many weeks about their refusal to accept my cr card, just got form letter replies. The one that wasn't told me I needed to call SE support. Most people talk about spending 1-2 hours waiting on the phone. I ended up just buying Crysta(Krysta?Chrysta?that stuff) for my acct. I still can't access my 1.0 character, but it's not a big deal, I made another character on a different server and he's further along than my 1.0 ever got. Having the tattoo would be cool tho.
Now having said all that, which didn't help you much, all I can recommend is stay patient. SE is being totally slammed in every direction by the immense overwhelming response worldwide by players, which they admit they were totally not prepared for. New and more servers coming, fixes and a big maintenance on Wednesday will help... we hope.
A reader lives a thousand lives, the man who never reads lives only one. - George R.R. Martin