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Server Congestion and Trial Period Extensions (09/03/2013)Follow

#1 Sep 03 2013 at 4:56 AM Rating: Excellent
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http://na.finalfantasyxiv.com/lodestone/topics/detail/66dc7211d03e3676e0ecbdc5a0afea11e7c857de

Quote:

We would like to thank all our customers for their continued support of FINAL FANTASY XIV: A Realm Reborn.

Since the beginning of official service on August 27, 2013, the number of users attempting to access the game has significantly exceeded our initial estimates. While we are pleased to see support for the game reach far beyond our expectations, the servers were not prepared to handle this influx of players. As a result, our servers have been pushed beyond maximum capacity. In order to allow access to as many users as possible, we have implemented login and character creation restrictions. We understand, however, that these restrictions have greatly inconvenienced our players.

To resolve this issue, we will be performing maintenance from September 3, 2013, at 5:00 p.m. to September 4, 2013, at 3:00 a.m (PDT), for the purpose of increasing the number of available Worlds, reducing stress on the Duty Finder servers, and increasing the number of concurrent logins allowed for each server.

Because login and character creation restrictions have hindered our ability to provide quality service, all FINAL FANTASY XIV service accounts will receive an additional seven days of free play time. Furthermore, users who have yet to enter their registration codes will receive an additional seven-day trial should they register before 11:59 p.m. (PDT) on September 9, 2013. Moving forward, we will continue monitoring the servers to ensure that quality service and support are provided in a timely manner.

The additional seven days will be reflected on service accounts after maintenance has concluded on September 4, 2013, which can be confirmed by accessing the Final Fantasy XIV: Mog Station.

We thank you again for your patience and understanding as we continue to address these issues, and look forward to your continued support of FINAL FANTASY XIV: A Realm Reborn.
#2 Sep 03 2013 at 5:20 AM Rating: Good
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I'm sleepy, I'm going to bed after a good 6 hours of play...... I just LOGGED OFF of Midgarsormr. HURRY get your spot!

Made a shout before I logged too, got applause and /kneeling from those who were not afk.....got the attention I wanted.....but I still want a **** medal.

****..... I might even turn my computer off, save the environment while I'm at it. I'll fall asleep with a clean conscience dreaming of winning the nobel peace prize for logging off.
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#3 Sep 03 2013 at 5:24 AM Rating: Good
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Great. 7 days sounds fair... If I am able to login after maintenance.
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#4 Sep 03 2013 at 5:29 AM Rating: Decent
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I tried I login this morning (haven't had my ff fix since the weekend) and the world was already full....which at 6 am est, I have been able to get on with no issues. I'll be happy when people are kicked off in 12 hours to say the least.
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#5 Sep 03 2013 at 5:30 AM Rating: Default
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I am still not logging out once maintenance is finished.
#6 Sep 03 2013 at 7:46 AM Rating: Excellent
Szabo wrote:
http://na.finalfantasyxiv.com/lodestone/topics/detail/66dc7211d03e3676e0ecbdc5a0afea11e7c857de

Quote:

We would like to thank all our customers for their continued support of FINAL FANTASY XIV: A Realm Reborn.

Since the beginning of official service on August 27, 2013, the number of users attempting to access the game has significantly exceeded our initial estimates. While we are pleased to see support for the game reach far beyond our expectations, the servers were not prepared to handle this influx of players. As a result, our servers have been pushed beyond maximum capacity. In order to allow access to as many users as possible, we have implemented login and character creation restrictions. We understand, however, that these restrictions have greatly inconvenienced our players.

To resolve this issue, we will be performing maintenance from September 3, 2013, at 5:00 p.m. to September 4, 2013, at 3:00 a.m (PDT), for the purpose of increasing the number of available Worlds, reducing stress on the Duty Finder servers, and increasing the number of concurrent logins allowed for each server.

Because login and character creation restrictions have hindered our ability to provide quality service, all FINAL FANTASY XIV service accounts will receive an additional seven days of free play time. Furthermore, users who have yet to enter their registration codes will receive an additional seven-day trial should they register before 11:59 p.m. (PDT) on September 9, 2013. Moving forward, we will continue monitoring the servers to ensure that quality service and support are provided in a timely manner.

The additional seven days will be reflected on service accounts after maintenance has concluded on September 4, 2013, which can be confirmed by accessing the Final Fantasy XIV: Mog Station.

We thank you again for your patience and understanding as we continue to address these issues, and look forward to your continued support of FINAL FANTASY XIV: A Realm Reborn.


Only thing left is to implement an system to boot afk players after about 1-2 hours.
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#7 Sep 03 2013 at 8:08 AM Rating: Good
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Looks like it's an FFXI night for me tonight.

Hopefully tomorrow we can log in and all will be beautiful!
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#8 Sep 03 2013 at 8:20 AM Rating: Good
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StateAlchemist, Om nom nom... wrote:
... boot afk players after about 1-2 hours.


This I can get behind. I take breaks that are often 30-45 minutes for things like getting the kids in bed and I would prefer to be able to stay logged in for that.

I hope the time period is at least one hour before being auto-logged out.
#9 Sep 03 2013 at 8:49 AM Rating: Good
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Catwho wrote:
Looks like it's an FFXI night for me tonight.

Hopefully tomorrow we can log in and all will be beautiful!


Why are you still playing that inferior game?! Nah, just kidding. Personally, however, I've given up on FFXI and FFXIV has become my new crack. All I really need to do is log on there one last time and give Arcari of Bismarck one final hail and farewell.

On-topic: Excellent that they confirmed free trial extension. Here's hoping the maint tomorrow resolves most (not all, because that's impossible) of the issues.
#10 Sep 03 2013 at 10:40 AM Rating: Decent
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My primary core group of friends is not switching to XIV. So, I stay. I still have some things I want to do. I will get Daurdabla 90. I will, dammit.

.... if you have an Apademak pop KI, can I bum that off you before you log off? Smiley: lol Torn Khimaira Wing. I'm brewing them one at a time.
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Thayos wrote:
I can't understand anyone who skips the cutscenes of a Final Fantasy game. That's like going to Texas and not getting barbecue.

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#11 Sep 03 2013 at 10:43 AM Rating: Good
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Balancing 2 MMOs... I couldn't do it lol
#12 Sep 03 2013 at 10:46 AM Rating: Good
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I couldn't either if I had kids. Smiley: laugh In the case of XI, I'm done with 95% of the content and mostly just log in to hang out.
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Thayos wrote:
I can't understand anyone who skips the cutscenes of a Final Fantasy game. That's like going to Texas and not getting barbecue.

FFXIV: Katarh Mest and Taprara Rara on Lamia Server - Member of The Swarm
Curator of the XIV Wallpapers Tumblr and the XIV Fashion Tumblr
#13 Sep 03 2013 at 11:09 AM Rating: Good
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I like the fact that there is no auto boot after a period of time. As in XI. Alot of people stayed logged in. Not only just to bazaar their items. But just to sit in a spot with other LS mates. I think its sorta neat to see. And doing that now in this game will just be a nice feature, atleast to me. Will bring back old XI memories. So i hope that they don't add auto boot to the game. And im sure that they wont as the server issues will be fixed sooner then later.
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#14 Sep 03 2013 at 11:10 AM Rating: Excellent
Mastra wrote:
I like the fact that there is no auto boot after a period of time. As in XI. Alot of people stayed logged in. Not only just to bazaar their items. But just to sit in a spot with other LS mates. I think its sorta neat to see. And doing that now in this game will just be a nice feature, atleast to me. Will bring back old XI memories. So i hope that they don't add auto boot to the game. And im sure that they wont as the server issues will be fixed sooner then later.


Auto-kick is a reflex response to a temporary problem, and a short sighted one at that. I, too, hope they don't do it.
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#15 Sep 03 2013 at 11:15 AM Rating: Excellent
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darexius2010, Goblin in Disguise wrote:
Mastra wrote:
I like the fact that there is no auto boot after a period of time. As in XI. Alot of people stayed logged in. Not only just to bazaar their items. But just to sit in a spot with other LS mates. I think its sorta neat to see. And doing that now in this game will just be a nice feature, atleast to me. Will bring back old XI memories. So i hope that they don't add auto boot to the game. And im sure that they wont as the server issues will be fixed sooner then later.


Auto-kick is a reflex response to a temporary problem, and a short sighted one at that. I, too, hope they don't do it.


Curious, what purpose does it serve in game to stay logged in? (given that there are a finite number of connections to the server)
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#16 Sep 03 2013 at 11:20 AM Rating: Decent
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I already mentioned my reasons why. Other people may have thier own.
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#17 Sep 03 2013 at 11:20 AM Rating: Good
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Westyle wrote:
Balancing 2 MMOs... I couldn't do it lol


Nor I. My GF does it with FFXIV and PSO.

Hopefully after the maintenance, me and the better-half will finally be able to log in at the same time and play together. I just finished Hakke Mansion and she is still working towards Toto-rak. Would be nice if we could actually do our first runs with each other. We shall wait and see.
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#18 Sep 03 2013 at 11:25 AM Rating: Good
Refews wrote:
darexius2010, Goblin in Disguise wrote:
Mastra wrote:
I like the fact that there is no auto boot after a period of time. As in XI. Alot of people stayed logged in. Not only just to bazaar their items. But just to sit in a spot with other LS mates. I think its sorta neat to see. And doing that now in this game will just be a nice feature, atleast to me. Will bring back old XI memories. So i hope that they don't add auto boot to the game. And im sure that they wont as the server issues will be fixed sooner then later.


Auto-kick is a reflex response to a temporary problem, and a short sighted one at that. I, too, hope they don't do it.


Curious, what purpose does it serve in game to stay logged in? (given that there are a finite number of connections to the server)


There's a couple reasons I do it. From time to time I'll go make a sammich or something and get sidebarred by folks, which will take me away for a few moments unintentionally. For example, I had to run to the store the other day and normally that's a 5 minute trip there and back. Ended up talking to a stranded family and ended up fixing their SUV for them, pumped them some gas, and they were on their way. Overall about 2 hours AFK, but it was worth it and it was the right thing to do (sorry if I inconvenienced anyone. Helping a family in need > FFXIV time).

Another reason is because I'm waiting on someone in-game and I fire up Netflix. Or I'm eating for a sec and I fire up Netflix. Not worth it to be afk for 5 minutes instead of fighting forever to get back in because I decided to eat.
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#19 Sep 03 2013 at 11:32 AM Rating: Excellent
It is safe to assume the current login issues will be fixed. So, we should discuss the merits of an auto afk kicker in the context of everyone being able to log in and play when they want.

Under those terms, I don't see any purpose for an afk kicker.
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#20 Sep 03 2013 at 11:38 AM Rating: Good
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I am assuming digital dl's of the game will resume after maintenance?
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#21 Sep 03 2013 at 11:41 AM Rating: Excellent
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chomama wrote:
I am assuming digital dl's of the game will resume after maintenance?


I hope so. I feel left out not being able to post about 1017 and other errors lol
#22 Sep 03 2013 at 11:41 AM Rating: Good
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Thayos wrote:
It is safe to assume the current login issues will be fixed. So, we should discuss the merits of an auto afk kicker in the context of everyone being able to log in and play when they want.

Under those terms, I don't see any purpose for an afk kicker.


I am reserving judgement until it happens. I am hopeful, but I been down the miracle patch yellow brick road before... If it works, great. No reason to AFK and no reason to dislike those that do AFK. TBD though.

And if you wander off and get sidetracked with real life, that is not the issue. What is the problem with coming back and having to log back into a game that has booted you for being AFK, given that the game allows you to log back in unencumbered? To suggest you should be able to afk for hours at a time because RL pulled you away is one thing, but to use that as an example of why we shouldn't have an afk boot system in place is a little thin on the argument since you can simply log back in when you get back from whatever you are doing. Remaining in game is a moot point and your character serves no purpose being idle on the server.

Of course right now, when slots are at a premium... yeah I can see it, but I question why they didn't plop this into the game at the start.
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#23 Sep 03 2013 at 11:45 AM Rating: Excellent
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For me personally if the maintenance fixes the issue I'll be logging off more (1200w power supplies eat up 'lectricity at a ferocious rate). If it doesn't and they implement it, a rubber band on the movement joystick in an Inn solves that problem. I don't think an AFK kicker is the way to go, it's easy to beat, and doesn't solve the bigger issue. It's a stopgap measure.
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#24 Sep 03 2013 at 11:46 AM Rating: Excellent
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Mastra wrote:
I like the fact that there is no auto boot after a period of time. As in XI. Alot of people stayed logged in. Not only just to bazaar their items. But just to sit in a spot with other LS mates. I think its sorta neat to see. And doing that now in this game will just be a nice feature, atleast to me. Will bring back old XI memories. So i hope that they don't add auto boot to the game. And im sure that they wont as the server issues will be fixed sooner then later.


Actually, and nobody seems to remember this so I'm not pointing fingers at you in particular, but FFXI did have an auto-kick for AFK'ers.

You could Manually change it to log you out "Never" from the menu... but it was set to kick you at 15 minutes (I believe)...

They could have done this in XIV and it would have solved this whole problem.

By the time half the players realized they could switch it to never log them out, we would have had plenty of servers up and running and nobody would have had 1017 errors.
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#25 Sep 03 2013 at 11:50 AM Rating: Excellent
Hairspray wrote:
Mastra wrote:
I like the fact that there is no auto boot after a period of time. As in XI. Alot of people stayed logged in. Not only just to bazaar their items. But just to sit in a spot with other LS mates. I think its sorta neat to see. And doing that now in this game will just be a nice feature, atleast to me. Will bring back old XI memories. So i hope that they don't add auto boot to the game. And im sure that they wont as the server issues will be fixed sooner then later.


Actually, and nobody seems to remember this so I'm not pointing fingers at you in particular, but FFXI did have an auto-kick for AFK'ers.

You could Manually change it to log you out "Never" from the menu... but it was set to kick you at 15 minutes (I believe)...

They could have done this in XIV and it would have solved this whole problem.

By the time half the players realized they could switch it to never log them out, we would have had plenty of servers up and running and nobody would have had 1017 errors.

^
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#26 Sep 03 2013 at 11:51 AM Rating: Excellent
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To resolve this issue, we will be performing maintenance from September 3, 2013, at 5:00 p.m. to September 4, 2013, at 3:00 a.m (PDT), for the purpose of increasing the number of available Worlds, reducing stress on the Duty Finder servers, and increasing the number of concurrent logins allowed for each server.


I think some posters are stating that the maintenance will fix all the login issues, when in reality SE is promising to improve them, not fix them completely.

I think it is safe to assume there will still be more players wanting to play on each server than will fit at one time.

Things not mentioned:
- Implementing an unlimited capacity login queue
- World Transfers

I think it's unrealistic to think that everything will be perfect by Wednesday. This is the first round of possible fixes with more to come after the results of this effort are clear.
#27 Sep 03 2013 at 11:53 AM Rating: Excellent
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Gnu wrote:
Quote:
To resolve this issue, we will be performing maintenance from September 3, 2013, at 5:00 p.m. to September 4, 2013, at 3:00 a.m (PDT), for the purpose of increasing the number of available Worlds, reducing stress on the Duty Finder servers, and increasing the number of concurrent logins allowed for each server.


I think some posters are stating that the maintenance will fix all the login issues, when in reality SE is promising to improve them, not fix them completely.

I think it is safe to assume there will still be more players wanting to play on each server than will fit at one time.

Things not mentioned:
- Implementing an unlimited capacity login queue
- World Transfers

I think it's unrealistic to think that everything will be perfect by Wednesday. This is the first round of possible fixes with more to come after the results of this effort are clear.


This is a good point but perhaps the increased concurrent connections will make the queue limit more reasonable now, or at least somewhat. I think everyone understands that this is a WIP but we should see some kind of improvement I would think.
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#28 Sep 03 2013 at 12:00 PM Rating: Good
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Wint wrote:
For me personally if the maintenance fixes the issue I'll be logging off more (1200w power supplies eat up 'lectricity at a ferocious rate). If it doesn't and they implement it, a rubber band on the movement joystick in an Inn solves that problem. I don't think an AFK kicker is the way to go, it's easy to beat, and doesn't solve the bigger issue. It's a stopgap measure.


This. AFK kickers that can't or don't kick out bots (which are pretty much all AFK kickers) are completely worthless. All they really do is encourage people annoyed by the kicker to "get around the problem," regardless of the methods used.
#29 Sep 03 2013 at 12:04 PM Rating: Excellent
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Wint wrote:
For me personally if the maintenance fixes the issue I'll be logging off more (1200w power supplies eat up 'lectricity at a ferocious rate). If it doesn't and they implement it, a rubber band on the movement joystick in an Inn solves that problem. I don't think an AFK kicker is the way to go, it's easy to beat, and doesn't solve the bigger issue. It's a stopgap measure.


Oh i completely understand there are ways around the afk boot mob. However, if there is no fear of never getting to log in again, and the rumor spreads that people are logging in whenever they can, or even into a more appropriate queue, then more people won't be apt to try and stay in game. Right now, the whole reason it's an issue is because no one can log in, which I fault with SE for having that tied to the DF (which involves everything that is instanced in the game). Once this reason goes away or calms into a dull roar, afking in general become a non-issue.
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#30 Sep 03 2013 at 12:12 PM Rating: Good
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Wint wrote:
Gnu wrote:
Quote:
To resolve this issue, we will be performing maintenance from September 3, 2013, at 5:00 p.m. to September 4, 2013, at 3:00 a.m (PDT), for the purpose of increasing the number of available Worlds, reducing stress on the Duty Finder servers, and increasing the number of concurrent logins allowed for each server.


I think some posters are stating that the maintenance will fix all the login issues, when in reality SE is promising to improve them, not fix them completely.

I think it is safe to assume there will still be more players wanting to play on each server than will fit at one time.

Things not mentioned:
- Implementing an unlimited capacity login queue
- World Transfers

I think it's unrealistic to think that everything will be perfect by Wednesday. This is the first round of possible fixes with more to come after the results of this effort are clear.


This is a good point but perhaps the increased concurrent connections will make the queue limit more reasonable now, or at least somewhat. I think everyone understands that this is a WIP but we should see some kind of improvement I would think.


Indeed. We'll definitely see some improvement at the very least; I would go so far as to say major improvement, in most cases. However, as long as this game remains in a state of high popularity, SE can never completely eliminate login issues. I'm waiting to see who will be the first person that's going to post "OMG 1017 STILL SE SUX." As for World transfers, they may have not mentioned anything about it yet but I'm willing to bet good money that SE will show some compassion and allow the first World transfers on our accounts, or even per character, to be free of charge. They've been pretty good to us so far.

As for the AFK kicker, we'll have to wait and see what happens when the new Worlds and boosted servers are up and running. If logging in is still a major issue to a lot of players, SE will probably cave and implement it. But I would hope they don't make it mandatory and you can't turn it off, that would be a fast way to anger a lot of players.
#31 Sep 03 2013 at 12:14 PM Rating: Decent
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Hairspray wrote:
Mastra wrote:
I like the fact that there is no auto boot after a period of time. As in XI. Alot of people stayed logged in. Not only just to bazaar their items. But just to sit in a spot with other LS mates. I think its sorta neat to see. And doing that now in this game will just be a nice feature, atleast to me. Will bring back old XI memories. So i hope that they don't add auto boot to the game. And im sure that they wont as the server issues will be fixed sooner then later.


Actually, and nobody seems to remember this so I'm not pointing fingers at you in particular, but FFXI did have an auto-kick for AFK'ers.

You could Manually change it to log you out "Never" from the menu... but it was set to kick you at 15 minutes (I believe)...

They could have done this in XIV and it would have solved this whole problem.

By the time half the players realized they could switch it to never log them out, we would have had plenty of servers up and running and nobody would have had 1017 errors.



Sorry. i should have been more clear on how FFXI did it. But yes. that is true. The option was there to stay online non stop. or to log off after a period of time. I just preferred to stay online. But, you are 100% right. If XIV brought that option into the game. It would have fixed the issue for sure. It may have gave us this issue a bit further down the road. but maybe by that time they would have fixed the problem anyhow.
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#32 Sep 03 2013 at 12:17 PM Rating: Good
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Hairspray wrote:
Mastra wrote:
I like the fact that there is no auto boot after a period of time. As in XI. Alot of people stayed logged in. Not only just to bazaar their items. But just to sit in a spot with other LS mates. I think its sorta neat to see. And doing that now in this game will just be a nice feature, atleast to me. Will bring back old XI memories. So i hope that they don't add auto boot to the game. And im sure that they wont as the server issues will be fixed sooner then later.

Actually, and nobody seems to remember this so I'm not pointing fingers at you in particular, but FFXI did have an auto-kick for AFK'ers.

You could Manually change it to log you out "Never" from the menu... but it was set to kick you at 15 minutes (I believe)...

They could have done this in XIV and it would have solved this whole problem.

By the time half the players realized they could switch it to never log them out, we would have had plenty of servers up and running and nobody would have had 1017 errors.

I think you are underestimating the ability of players to find a simple AFK timer setting, and overestimating the impact kicking AFK players would have had.
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#33 Sep 03 2013 at 12:19 PM Rating: Good
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Arcari wrote:

Indeed. We'll definitely see some improvement at the very least; I would go so far as to say major improvement, in most cases. However, as long as this game remains in a state of high popularity, SE can never completely eliminate login issues. I'm waiting to see who will be the first person that's going to post "OMG 1017 STILL SE SUX." As for World transfers, they may have not mentioned anything about it yet but I'm willing to bet good money that SE will show some compassion and allow the first World transfers on our accounts, or even per character, to be free of charge. They've been pretty good to us so far.

As for the AFK kicker, we'll have to wait and see what happens when the new Worlds and boosted servers are up and running. If logging in is still a major issue to a lot of players, SE will probably cave and implement it. But I would hope they don't make it mandatory and you can't turn it off, that would be a fast way to anger a lot of players.


My edumacaded guess would be that SE would do this round of server fixes, then see if the problem lessens to the point of just sub-maddness. If it is still a large issue, then open up transfers, hopefully a 1 time freebee to destination servers and not servers of your choosing. If the server modifications work, then transfers should be as previously stated.... paid and sometime a little later down the road.
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#34 Sep 03 2013 at 12:59 PM Rating: Excellent
I would be all for a server transfer to a new 'legacy' server, or a server in general assuming they didn't nerf my character/gil/progress in any way, shape, or form.

Edited, Sep 3rd 2013 2:59pm by StateAlchemist
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#35 Sep 03 2013 at 1:30 PM Rating: Good
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Man, I really REALLY hope this fixes the login problems. Not for me, cause I'll be here anyway but I have 3 real life friends who also played WoW with me that want to come to XIV. Unfortunately they can't right now with the new character restrictions, and it sucks. They're still interested as of this moment, but much longer and they're out. I don't want that to happen.
#36 Sep 03 2013 at 1:46 PM Rating: Default
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Just wanted to post to say that logout timers are not some kind of bandaid or temporary fix. They are a standard feature in nearly every online game in existence. Not sure why people are trying to say otherwise.
#37 Sep 03 2013 at 1:55 PM Rating: Good
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Thayos wrote:
It is safe to assume the current login issues will be fixed. So, we should discuss the merits of an auto afk kicker in the context of everyone being able to log in and play when they want.

Under those terms, I don't see any purpose for an afk kicker.


While I find your optimism refreshing, I have to say I am still rather sceptical about just how much of an effect the maintenance will have. Personally, I don't think we have seen the last of the 1017 errors. I do hope that they offer us free world transfers as a part of the deal, so that we can try and thin the herd by transferring to the new servers.

What I'd really like to know, is some statistics. Just how are players spread out at the moment? I know Yoshi mentioned there were over 230,000 concurrent connections at peak times, and there are currently 50 worlds. If the players were spread out over all the servers evenly, that's 4600 connections per world, and since a world can handle 5000, we'd be golden. The problem is though, there are way more NA and EU players than there are JP players, so that's why I'd love to see some actual proper numbers from SE.
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#38 Sep 03 2013 at 1:56 PM Rating: Excellent
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moonfroh wrote:
Just wanted to post to say that logout timers are not some kind of bandaid or temporary fix. They are a standard feature in nearly every online game in existence. Not sure why people are trying to say otherwise.


They're so easily beaten that they might as well be.
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#39 Sep 03 2013 at 2:27 PM Rating: Good
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Wouldn't SE be able to see "there are x number of players in their Inn rooms who haven't left in 3 hours" and just kick them? I mean there is nothing that exciting in an Inn room that will take up that much time, so anyone who's been in there for too long should just get booted regardless if they're moving or not.
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#40 Sep 03 2013 at 2:37 PM Rating: Excellent
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Tubrudi wrote:
Wouldn't SE be able to see "there are x number of players in their Inn rooms who haven't left in 3 hours" and just kick them? I mean there is nothing that exciting in an Inn room that will take up that much time, so anyone who's been in there for too long should just get booted regardless if they're moving or not.


Ok, what if I do it in some out of the way place in the world? My point is no matter how good your AFK Kicker is, it will be circumvented, and probably easily at that. Lowering world populations or upping concurrent connections is the solution, not kicking AFKers.
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#41 Sep 03 2013 at 2:39 PM Rating: Decent
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Do people still not know how easy it is to skirt an AKF kicker/timer?

I think todays maintenance will resolve the issues and this discussion will be moot...however I just want to point out for all the people who are suggesting AFK timers as the miracle pill that will cure the disease of not having enough servers some how....people who stay logged in to avoid any login issues...are just going to use one of many programs that create "activity". Ive seen in other games people suggesting the use of an autoclicker (simple program that "clicks" your mouse ever so often) or even the low tech such as attaching your mouse to an oscillating fan though various means in order to move the mouse..

My point is...you are really naïve if you think an arbitrary afk kicker is going to get these people off the server. Personally haven't had much more than 15minuets of holding down 0 to get into the game...so this issue doesn't effect me...im not afraid to log off as ive always been able to get on within 15-30 min. Also I hate AFK timers as sometimes I like to step away and don't want to deal with reclogging. Not to mention its quite nice to see player character sitting around in chairs who are most likely afk.

Again this is all moot if the addition of new servers and raising the individual server capacity fixes the issue...which it will unless the game doubles in population over night (which I doubt)

Oh and ive been playing FFXIV a lot lately...even early morning and late at night. People who are obviously AFK are a tiny percent of the people I see, most are active and playing. So even if they were able to get all AFK people off the servers, I think it would have been a drop in the hat so to speak.

Anyway heres to hoping the game loses this login issue, which has been tarnishing the reputation of an otherwise flawless and polished game launch.
#42 Sep 03 2013 at 2:56 PM Rating: Excellent
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moonfroh wrote:
Just wanted to post to say that logout timers are not some kind of bandaid or temporary fix. They are a standard feature in nearly every online game in existence. Not sure why people are trying to say otherwise.

Because it doesn't matter that it's a standard feature in other online games, including FFXI. If it doesn't fix the problem with limited server capacity, then it's still just a scapegoat.

Edited, Sep 3rd 2013 4:57pm by svlyons
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#43 Sep 03 2013 at 2:58 PM Rating: Good
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Wint wrote:
Tubrudi wrote:
Wouldn't SE be able to see "there are x number of players in their Inn rooms who haven't left in 3 hours" and just kick them? I mean there is nothing that exciting in an Inn room that will take up that much time, so anyone who's been in there for too long should just get booted regardless if they're moving or not.


Ok, what if I do it in some out of the way place in the world? My point is no matter how good your AFK Kicker is, it will be circumvented, and probably easily at that. Lowering world populations or upping concurrent connections is the solution, not kicking AFKers.


I agree that increasing world numbers and capacity is the way to go along with free world transfers to spread the population a bit. I just figured my 'kicking people in the inn rooms" would be an interesting contribution to the conversation :P
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#44 Sep 03 2013 at 3:13 PM Rating: Decent
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If they can kick me out of the game for zoning, then they should be able to kick people out for being AFK for more than 1 hour.
#45 Sep 03 2013 at 5:56 PM Rating: Default
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I posted this last night..

Let me tell you, this better make thing significantly better because if they don't people are going to go ballistic. For those that sat and said wait for Wednesday and defended SE if its not better, you better go hide in the corner because you think it was bad before, just wait.

And if it is better you probably never hear anything again from anyone... LOL . They will be playing the game...

Edited, Sep 3rd 2013 7:57pm by Nashred
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#46 Sep 03 2013 at 6:06 PM Rating: Good
Nashred wrote:
I posted this last night..

Let me tell you, this better make thing significantly better because if they don't people are going to go ballistic. For those that sat and said wait for Wednesday and defended SE if its not better, you better go hide in the corner because you think it was bad before, just wait.

And if it is better you probably never hear anything again from anyone... LOL . They will be playing the game...

Edited, Sep 3rd 2013 7:57pm by Nashred



Sadly, looking around at the quality of posts from those on my ignore list, a lot of people have already gone ballistic :\ Over a game, mind you. Their mother didn't die or anything. Not over their daughter dating a douchebag. A game.
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#47 Sep 03 2013 at 6:23 PM Rating: Good
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You could Manually change it to log you out "Never" from the menu... but it was set to kick you at 15 minutes (I believe)...


Yes, but it was optional as you mentioned. Besides, you had to disable it in order to stand around in Rolanberry Fields all night selling your Dynamis drops and looking like a zombie.
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#48 Sep 03 2013 at 6:27 PM Rating: Decent
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My support of an auto-logout feature has very little to do with the current server crisis and more to do with the many other benefits of not having toons stand around for hours on end.


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#49 Sep 03 2013 at 6:41 PM Rating: Decent
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Strangerous wrote:
Do people still not know how easy it is to skirt an AKF kicker/timer?

Ive seen in other games people suggesting the use of an autoclicker (simple program that "clicks" your mouse ever so often) or even the low tech such as attaching your mouse to an oscillating fan though various means in order to move the mouse..



The image of someone doing this made me LOL.

I have to say the idea of a character in an Inn loading down the server doesn't make much sense to me. You're not passing data to other players, they are not passing data to your system. Interaction with the environment & mobs is non-existent. The server is basically setting aside some memory to store your character data. If I understand the game's main population issues it revolves around the ability of the Duty Finder (DF) to process instance runs. This means (if I have that correct) that only the active players are to blame for the population limits.

SE probably monitors Duty Finder loading and correlates that to server population. They have said they were adjusting concurrent logins based on server loading, so they have probably upped the login allowance when more characters were trending afk. I do doubt kicking AFK characters would alleviate the DF hardly at all. In fact SE would probably have to reduce the server login limit if most players were running around active and doing instance runs.

Honestly, the AFK thing is probably much ado about nothing. The real issue is getting the server infrastructure to support all of us active players. That is what SE needs to address, and hopefully the new worlds and added DF servers (and reduced DF loading by spreading instance runs apart in more than 2 groups) will fix the root of that problem.
#50 Sep 03 2013 at 6:54 PM Rating: Good
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Auto kicker is just dumb in my opinion not only because it is easily defeated and believe me I was one of the people not happy about being able to get on.. The fact is people pay a monthly fee and if they want to stay on they have every right too... If the game was free then it is a different story.... If people are paying a monthly fee and they want to use every minute of that month up they should be able too... You want to charge hourly well then....





Edited, Sep 3rd 2013 8:57pm by Nashred
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#51 Sep 03 2013 at 7:08 PM Rating: Excellent
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While I find your optimism refreshing, I have to say I am still rather sceptical about just how much of an effect the maintenance will have. Personally, I don't think we have seen the last of the 1017 errors. I do hope that they offer us free world transfers as a part of the deal, so that we can try and thin the herd by transferring to the new servers.


Optimism aside, there were no issues with everyone being able to log in during the first day or two of early release. The real problem was that instances were crashing, and people were getting stuck in loading screens when zoning. Then, when they'd try restarting their clients, they weren't able to log back in, because the game thought they were still instanced/zoning. This was the duty finder/instance server being overwhelmed by the number of people logged into the game.

So, to stop the bleeding, the 1017 was born.

The 1017 isn't a glitch... it's a solution. A bad solution, yes... but it was intentional. The real problem was never the existing worlds being full... the problem was (and is) that the duty finder can't handle full worlds.

That said, I believe the XIV team projected that, eventually, servers would become overwhelmed by character volume, which is why they're adding the new servers. That, along with the duty finder server fixes, really should address all of the issues we're having now. I'm expecting some 1017s for a day or two, because I believe SE would be wise to slowly lift the login restrictions to make sure the servers aren't overwhelmed. This really should be fixed, though.
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