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Bots and Hacks are Ruin this GameFollow

#1 Sep 16 2013 at 8:40 AM Rating: Good
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Hey everybody.

I guess most of you have allready see the goldsellers Spam and maybe some farm Bots to. I was lvling my mine this Weekend a bit. Hoping that i can make some Money from selling ressources or craftet stuff. But the Prices on Excalibur are so Cheap is most times not even worth putting stuff into the AH. Also i have sawd on Saturday first time the Reason while mining for it.

I sawt alone on my mining place 8 Bots around the mined all automaticly, but more worst they used a Kind of teleport hack that save them the complet Walking time and avoid all Mobs on there way to the next spots. I have reportet them all and descriped the way they act as good as i could but i got no Answer so far.

Thats real ******* me of because this bots are overfloating the AH. Ok sure on one way its good because you get the mats real cheap. But if you try to make some Money with from it, its nearly usless because i get faster Gill from dooing fates or Leaves.

I also couldnt find a Statement from SE about this. MAybe its just me but if SE dont stop this i think it will break the game economy and the fun for all miners who collecting ressources by themself to make a bit Profit and so on.
#2 Sep 16 2013 at 8:47 AM Rating: Good
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SE has said they'll be bringing in a XIV equivalent of the Special Task Force Unit (aka STFU aka the greatest acronym from a company ever) to combat RMT.

Right now SE is making $40/pop each time a new keyboardsmash name is banned. The real problem is that they're hacking and stealing accounts from users who haven't set up token authentication, or who are being remarkably stupid and handing over accounts to be power leveled. Someone last night lamented that one of the shouters was a person they'd done a dungeon with the week before - the account had been hacked just in the last few days. Smiley: frown
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#3 Sep 16 2013 at 8:52 AM Rating: Decent
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If SE handles bots in FFXIV as well as they did in FFXI, we'll have the occasional bot removed, then a lot of real players banned, followed by a gradual worsening of the problem, which eventually caps out and then, seven years later, no real solution. But at least by then everyone's moved away from the most contentious nodes.

Edit: Oh, come on, I'm only playing around. I know that SE does take some amount of action, at the time it's just discouraging to see groups of obvious RMT running around for days, or to get spammed every 15 minutes with advertisements.

Edited, Sep 16th 2013 11:49am by KaneKitty
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#4 Sep 16 2013 at 8:52 AM Rating: Excellent
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From one of the CR's on Twitter:

http://na.finalfantasyxiv.com/lodestone/news/detail/c78acb765fb93274c60067c238095a614312461a

Quote:
09/13/2013 1:32 AM
Regarding RMT Advertisements (Sep. 12)
Having confirmed in-game advertisements for RMT* sites, we have taken the following actions to address this issue.
*RMT (Real Money Trade) is selling account or game data with actual currency in the real world.

[Period]
Sep. 5, 2013 to Sep. 10, 2013 (PDT)
- Accounts receiving disciplinary action for RMT advertisement: 828 accounts
- Action Details: Permanent ban from FINAL FANTASY XIV

In addition to chat filters, we will continue to address RMT activity through cooperation with our GM teams and STF (Special Task Force). When you see an RMT advertisement, please file a report by using the in-game command [System Menu] -> [Support Desk] -> [Contact Us] -> [Report Cheating].
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#5 Sep 16 2013 at 8:55 AM Rating: Excellent
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I just really hope they're careful about getting people their accounts back if they've been hacked.

Pretty much every in-game spammer right now is a hacked account. I mean, you can tell just from their lore-appropriate names.

These RMT sure aren't buying their own copies of the game.

Edited, Sep 16th 2013 10:56am by LucasNox
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#6 Sep 16 2013 at 8:55 AM Rating: Good
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Catwho wrote:
SE has said they'll be bringing in a XIV equivalent of the Special Task Force Unit (aka STFU aka the greatest acronym from a company ever) to combat RMT.

Right now SE is making $40/pop each time a new keyboardsmash name is banned. The real problem is that they're hacking and stealing accounts from users who haven't set up token authentication, or who are being remarkably stupid and handing over accounts to be power leveled. Someone last night lamented that one of the shouters was a person they'd done a dungeon with the week before - the account had been hacked just in the last few days. Smiley: frown


Whenever I see names from RMT shouts that aren't gibberish, I feel a bit bad, cause of the possibility that it was a player that had their account stolen.
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#7 Sep 16 2013 at 9:01 AM Rating: Good
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Hm thats what i did (filling out the Support Form). But if they real Perma Bann hacked Players, then that dosnt Sound like good selfpromotion. Image you have a char with allready some lvl 50 Jobs and a lot of time investet and now you get hacked and your char is doing strange things and your Account is banned for something you never did yourself. If thats happen to me i would be so ****** off, i would never ever toutch this game again or maybe would never ever buy a new Game from SE.


I only can hope they have a solution for Players that are beeing hacked.
#8 Sep 16 2013 at 9:02 AM Rating: Decent
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TwilightSkye wrote:
Catwho wrote:
SE has said they'll be bringing in a XIV equivalent of the Special Task Force Unit (aka STFU aka the greatest acronym from a company ever) to combat RMT.

Right now SE is making $40/pop each time a new keyboardsmash name is banned. The real problem is that they're hacking and stealing accounts from users who haven't set up token authentication, or who are being remarkably stupid and handing over accounts to be power leveled. Someone last night lamented that one of the shouters was a person they'd done a dungeon with the week before - the account had been hacked just in the last few days. Smiley: frown


Whenever I see names from RMT shouts that aren't gibberish, I feel a bit bad, cause of the possibility that it was a player that had their account stolen.

Natural selection. The ones with a brain
or alternatively a token
survive.

Quote:
I only can hope they have a solution for Players that are beeing hacked.

The solution is: "stop being stupid, because there's not one reason why we should
keep you in game when a character under your account sells gil for real money."

Edited, Sep 16th 2013 11:04am by Rinsui
#9 Sep 16 2013 at 9:03 AM Rating: Good
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Wint wrote:
From one of the CR's on Twitter:

http://na.finalfantasyxiv.com/lodestone/news/detail/c78acb765fb93274c60067c238095a614312461a

Quote:
09/13/2013 1:32 AM
Regarding RMT Advertisements (Sep. 12)
Having confirmed in-game advertisements for RMT* sites, we have taken the following actions to address this issue.
*RMT (Real Money Trade) is selling account or game data with actual currency in the real world.

[Period]
Sep. 5, 2013 to Sep. 10, 2013 (PDT)
- Accounts receiving disciplinary action for RMT advertisement: 828 accounts
- Action Details: Permanent ban from FINAL FANTASY XIV

In addition to chat filters, we will continue to address RMT activity through cooperation with our GM teams and STF (Special Task Force). When you see an RMT advertisement, please file a report by using the in-game command [System Menu] -> [Support Desk] -> [Contact Us] -> [Report Cheating].



So, my question is, what is the Bystander Effect in a situation like this? I fall victim to it. In addition I just mute the shouts, that's not helping. They need to make it more effective in allowing us to report. Or better yet, have a rep stand in each city and perform instant bans or mutes. That's a lot of servers but have a group of five cycle through all the servers once a day or once during each prime time for a region. Meh, whatever, they'll figure that out eventually.
#10 Sep 16 2013 at 9:07 AM Rating: Excellent
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I was thinking I would go through my blist and report the names I have on there, there are only 200 slots available on the blist so your bystander effect will only last so long Smiley: laugh
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#11 Sep 16 2013 at 9:07 AM Rating: Excellent
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WFOAssassin wrote:
Wint wrote:
From one of the CR's on Twitter:

http://na.finalfantasyxiv.com/lodestone/news/detail/c78acb765fb93274c60067c238095a614312461a

Quote:
09/13/2013 1:32 AM
Regarding RMT Advertisements (Sep. 12)
Having confirmed in-game advertisements for RMT* sites, we have taken the following actions to address this issue.
*RMT (Real Money Trade) is selling account or game data with actual currency in the real world.

[Period]
Sep. 5, 2013 to Sep. 10, 2013 (PDT)
- Accounts receiving disciplinary action for RMT advertisement: 828 accounts
- Action Details: Permanent ban from FINAL FANTASY XIV

In addition to chat filters, we will continue to address RMT activity through cooperation with our GM teams and STF (Special Task Force). When you see an RMT advertisement, please file a report by using the in-game command [System Menu] -> [Support Desk] -> [Contact Us] -> [Report Cheating].



So, my question is, what is the Bystander Effect in a situation like this? I fall victim to it. In addition I just mute the shouts, that's not helping. They need to make it more effective in allowing us to report. Or better yet, have a rep stand in each city and perform instant bans or mutes. That's a lot of servers but have a group of five cycle through all the servers once a day or once during each prime time for a region. Meh, whatever, they'll figure that out eventually.


Well, I got my kill count officially recognized by a "the account in question was taken down" confirmation mail.
Directly to my mooglebox.
That's all I need to keep hunting. ^^
#12 Sep 16 2013 at 9:07 AM Rating: Good
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Rinsui wrote:
[quote=TwilightSkye][quote=Catwho]
The solution is: "stop being stupid, because there's not one reason why we should
keep you in game when a character under your account sells gil for real money."

Edited, Sep 16th 2013 11:04am by Rinsui


lol I wonder if you would Keep saying that if someone hacks your account and its get permabanned.^^
#13 Sep 16 2013 at 9:07 AM Rating: Decent
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Catwho wrote:
The real problem is that they're hacking and stealing accounts from users who haven't set up token authentication, or who are being remarkably stupid and handing over accounts to be power leveled. Someone last night lamented that one of the shouters was a person they'd done a dungeon with the week before - the account had been hacked just in the last few days. Smiley: frown


This - I have difficulty feeling any remorse, however, for those users that have lost an account. More often than not without a fairly sophisticated attack the blame falls on the user for not properly securing their account or machine. I mean look at other MMO's - each have this issue and for every person who was legitimately targeted with a sophisticated attack that couldn't be avoided there are likely thousands to tens of thousands who have lost their account to an attack because they failed to secure their account, purchased gil or other services exposing account info, etc.

I know that each person that has befallen these woes will repeatedly ensure you that they have never done anything remotely questionable on their computer or account. The OS and the game are the only thing installed on it and they update and scan their computer with 50 software products every 10 minutes. I'm willing to bet most of these people are lying - call me cynical but if you were hacked you didn't take the proper measures or did something you shouldn't have been. I'm sure there are exceptions to this, but very few.

Leave your front home door unlocked for a few weeks and see if nobody ends up at least peeking inside = Not enough account security
Place a sign out front advertising a bunch of free stuff with the door open; See how many more people look inside and take things = Using malicious third-party sites or RMT avenues.

Sorry, end rant - but seriously this is generally on the account holder and not SE and I'm sick of hearing all the sob stories. Barring evidence that SE was hacked directly, take responsibility.




Edited, Sep 16th 2013 11:08am by Aquidar

Edited, Sep 16th 2013 11:09am by Aquidar
#14 Sep 16 2013 at 9:09 AM Rating: Excellent
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Missbone wrote:
Rinsui wrote:
[quote=TwilightSkye][quote=Catwho]
The solution is: "stop being stupid, because there's not one reason why we should
keep you in game when a character under your account sells gil for real money."

Edited, Sep 16th 2013 11:04am by Rinsui


lol I wonder if you would Keep saying that if someone hacks your account and its get permabanned.^^


Pretty sure he's using a security token, like EVERYONE should be doing since they're free now (if you have a smartphone that is). $12 for a fob is not breaking the bank either.
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#15 Sep 16 2013 at 9:12 AM Rating: Excellent
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This is why I don't support RMT. It's not like I really care how people spend their money or if they want to "cheat", but most of these RMT are thieves and actively ******** people over.
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#16 Sep 16 2013 at 9:16 AM Rating: Default
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Wint wrote:
Missbone wrote:
Rinsui wrote:
[quote=TwilightSkye][quote=Catwho]
The solution is: "stop being stupid, because there's not one reason why we should
keep you in game when a character under your account sells gil for real money."

Edited, Sep 16th 2013 11:04am by Rinsui


lol I wonder if you would Keep saying that if someone hacks your account and its get permabanned.^^


Pretty sure he's using a security token, like EVERYONE should be doing since they're free now (if you have a smartphone that is). $12 for a fob is not breaking the bank either.


Well i didnt even knew they is something like a ST for this game (and i bet im not the only one).^^ Will take a look for the Smartphone app when im at home. ;p
#17 Sep 16 2013 at 9:17 AM Rating: Decent
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Missbone wrote:
Rinsui wrote:
TwilightSkye wrote:
[quote=Catwho]
The solution is: "stop being stupid, because there's not one reason why we should
keep you in game when a character under your account sells gil for real money."

Edited, Sep 16th 2013 11:04am by Rinsui


lol I wonder if you would Keep saying that if someone hacks your account and its get permabanned.^^

Why would that happen? I'm using a security token.
Which cost me... well, nothing, it came for free with the CE.
SE is providing all the tools. If you'd rather risk being hacked that's your choice, isn't it?

[quote]I know that each person that has befallen these woes will repeatedly ensure you that they have never done anything remotely questionable on their computer or account. The OS and the game are the only thing installed on it and they update and scan their computer with 50 software products every 10 minutes. I'm willing to bet most of these people are lying - call me cynical but if you were hacked you didn't take the proper measures or did something you shouldn't have been. I'm sure there are exceptions to this, but very few.


This. Two weeks ago, there was a guy on Alla who had "shared" his passwords with his "best friend" in Spain. He then complained when one of "his" characters was caught spamming RMT advertisements 24/7. And even had the insolence to ask SE for leniency, because he didn't know his "best friend in Spain" would ever do such a thing.

Edited, Sep 16th 2013 11:22am by Rinsui
#18 Sep 16 2013 at 9:17 AM Rating: Good
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I dont feel bad for anyone that got hacked if you dont get a token for your game it will happen one day and thats when your gonna be kicking your self and dont get me wrong im notgonna call people dumb over not getting one some ppl have bad luck
#19 Sep 16 2013 at 9:22 AM Rating: Excellent
Won't be for long. They banned me a few hours after my account was compromised and haven't gotten back to me still after 5 days lol. They're actively banning accounts, whether it's RMT or not.

*edit: According to my friends here on ZAM, I'm also an idiot.

Edited, Sep 16th 2013 11:23am by Transmigration
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#20 Sep 16 2013 at 9:22 AM Rating: Excellent
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I am on Excalibur. Low to mid-level items are indeed very cheap, whether raw resource or crafted.

This is not really surprising, and not entirely due to RMT. You have a lot of new players leveling the same gathering and crafting classes at the same time. No surprise the market is flooded. I come from FFXI, so I never expected to make money at lower levels anyway. And while I don't condone botting and movement hacks, it's not like their botting affects your mining points. That alone makes any non-crafted item that can be obtained via a gathering class worth less than something that has to be farmed (boar hides and fleece for me right now).
#21 Sep 16 2013 at 9:24 AM Rating: Decent
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well i never used a Security Token in any game before Except SWTOR and i never had any Trouble or was hacked in over 10 years of MMO.
So yea i understand that something like that makes sense and after seeing how many hackers and bots are in this game i will get one to. But it shouldnt been real necessary.

Also i have Trouble to Image it will help if someone hacks into the SE Database.
#22 Sep 16 2013 at 9:26 AM Rating: Good
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Transmigration the Charming wrote:
Won't be for long. They banned me a few hours after my account was compromised and haven't gotten back to me still after 5 days lol. They're actively banning accounts, whether it's RMT or not.


Just a follow up to my earlier post, I definitely don't condone how SE support is handling cases of lost accounts - There should be a means to recovery, no one is perfect and who knows tomorrow it could be my account. I have a web browser and am not necessarily vigilant with updating all plugins and add-ons. Although, it is SE and they aren't exactly touted in the industry for award winning customer support. We shall see if once other issues are fixed if they have more inclination to support their base with timely and prudent responses.
#23 Sep 16 2013 at 9:28 AM Rating: Good
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Transmigration the Charming wrote:
Won't be for long. They banned me a few hours after my account was compromised and haven't gotten back to me still after 5 days lol. They're actively banning accounts, whether it's RMT or not.

*edit: According to my friends here on ZAM, I'm also an idiot.

Edited, Sep 16th 2013 11:23am by Transmigration


Be sure to update your thread if there's any developments. I am curious about your situation and the customer support responses in general.
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#24 Sep 16 2013 at 9:28 AM Rating: Decent
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Missbone wrote:
well i never used a Security Token in any game before Except SWTOR and i never had any Trouble or was hacked in over 10 years of MMO.
So yea i understand that something like that makes sense and after seeing how many hackers and bots are in this game i will get one to. But it shouldnt been real necessary.

Also i have Trouble to Image it will help if someone hacks into the SE Database.

To be exact, it shouldn't be necessary, but mandatory.
Some sort of token should be bundled with every version of the game, be it CE, normal, or digital.
They should explain how to set up each service in detail.
And if you still don't follow their advice: GAME OVER.
#25 Sep 16 2013 at 9:30 AM Rating: Good
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Question about the security token thing:

Cant the hacker just register his own smartphone free app to your account and then assume control of it?
#26 Sep 16 2013 at 9:36 AM Rating: Excellent
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Strangerous wrote:
Question about the security token thing:

Cant the hacker just register his own smartphone free app to your account and then assume control of it?


Well they could if they gained access without you having one to begin with. Other than that removing one, I think requires the original token (or mimicked token I suppose) and can only have one on the account at a time. I'm not 100% on that, but from my experiences with removing and adding a new token that seems to be how I remember it.
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