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#52 Sep 25 2013 at 12:23 PM Rating: Excellent
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TheAnf wrote:
How do I get the token??? I have always believed it was a waste of time or would cause me issues logging in...now Im convinced I need one even for my PS3

How does one get a legit one?


Depends on which one you're talking about whether it's the physical keyfob or a smartphone app.

Android: https://play.google.com/store/apps/details?id=com.square_enix_software_token
iPhone: https://itunes.apple.com/us/app/square-enix-software-token/id617970570?mt=8
Physical: http://www.square-enix.com/na/account/otp/

All also listed in a main article on FFXIV official site: http://na.finalfantasyxiv.com/lodestone/news/detail/7360774bfa00f42c1264a0d58b41eaefc2aeef7b
#53 Sep 25 2013 at 12:24 PM Rating: Excellent
TheAnf wrote:
How do I get the token??? I have always believed it was a waste of time or would cause me issues logging in...now Im convinced I need one even for my PS3

How does one get a legit one?


If you have a smart phone, you can get one right now, iOS / ANDROID. You can also order a physical one from the SE site, http://eu.square-enix.com/en/seaccount/otp

Aquidar beat me to it...because I was formatting links Smiley: frown

Edited, Sep 25th 2013 1:25pm by Dyadem
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#54 Sep 25 2013 at 12:41 PM Rating: Good
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I began reading this thread, wanting to tell OP to try and stick it out on the phone someday. I've read a few different site's forums with people saying they had everything restored fairly quickly (for SE) by talking to them, not trading emails.
And then....I came upon this:

Anthony11420 wrote:
you see the T&A before you click that "start" button.


I saw no T&A! Where...?!

So, posting in a thread on it's way to epic status I think...
But I do think the A's in FFXIV are not as excellent as the A's in FFXI. Just my opinion...
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#55 Sep 25 2013 at 12:56 PM Rating: Excellent
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I look in these threads just to see has the security token encryption has been cracked yet. I guess it's still safe. You would think SE fabled "RMT task force" would streamline people getting their accounts back instead of occasional mass banning.
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#56Anthony11420, Posted: Sep 25 2013 at 1:15 PM, Rating: Sub-Default, (Expand Post) T &A , T&C , ToS, it what you will, they will eventually catch whoever is trying to cheat in the game. Seeing that Yoshdia can track your gil, e.g someone has 3000 gil and within mins it jumped to 300000 gil. No crafts... nothing on market board to justify your gil earnings. I'm glad they are going all out with RMT bannings. If you feel that you need to buy gil, simply don't play. You can rate me down, stomp me down etc. I'm just a fair honest player who has a strong opinion against cheaters.
#57 Sep 25 2013 at 1:24 PM Rating: Excellent
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Anthony11420 wrote:

T &A , T&C , ToS, it what you will, they will eventually catch whoever is trying to cheat in the game. Seeing that Yoshdia can track your gil, e.g someone has 3000 gil and within mins it jumped to 300000 gil. No crafts... nothing on market board to justify your gil earnings. I'm glad they are going all out with RMT bannings. If you feel that you need to buy gil, simply don't play. You can rate me down, stomp me down etc. I'm just a fair honest player who has a strong opinion against cheaters.


No, you're a guy who has jumped to the conclusion that the OP is a cheater based on little to no evidence.

Nobody here is condoning cheating...
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#58 Sep 25 2013 at 1:30 PM Rating: Excellent
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You don't need to cheat or buy Gil to be hacked, and I am hoping you don't think your safe without a token if you don't.

On topic, though, it seems someone was able to get their compromised account back. http://www.reddit.com/r/ffxiv/comments/1n45h9/i_got_my_account_back_after_being_comprmised/

Would hate to see you leave...

Edited, Sep 25th 2013 2:36pm by Ryklin
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#59Anthony11420, Posted: Sep 25 2013 at 1:36 PM, Rating: Sub-Default, (Expand Post) Been playing FFXI since 2004, moved to PC in 2005. I visited my fav ****(yummy) sites that I'm sure had alot of malware, spyware, torrent sites etc but never a gil buying site and to this day I still have my account. I recently deactivated it only when FFXIV came out. Maybe I'm just lucky.
#60 Sep 25 2013 at 1:44 PM Rating: Excellent
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Warmech wrote:
I look in these threads just to see has the security token encryption has been cracked yet. I guess it's still safe. You would think SE fabled "RMT task force" would streamline people getting their accounts back instead of occasional mass banning.


http://arstechnica.com/security/2011/06/rsa-finally-comes-clean-securid-is-compromised/

Some time ago :) Assuming the SE token is from the SecureID product branch of RSA, which I believe they are but I've not got mine in front of me so cannot confirm.

Knowing the algorithm is only half the battle though, they need to capture the target token's seed too. You could forseably perform a sophisticated attack (or a much simpler insider job) to lift the RSA hardware asset register and get the list of seeds assigned to users, apply the known algorithm and know what the number on the target token is.

The chances are that the compromised algorithm is not used on SE's token system, and since it was broken RSA issued new generations that changed this. But then like everything, eventually those too will fall.

Knowing this though, I am quite happy with the level of security it provides my online gaming account!
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#61 Sep 25 2013 at 3:23 PM Rating: Excellent
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Sorry you lost your account. Good luck in WoW. ← That isn't sarcasm.

Edited, Sep 25th 2013 5:24pm by TwilightSkye
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#62 Sep 25 2013 at 4:26 PM Rating: Excellent
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Go back, play WoW for awhile (not sarcasm), but don't forget about Final Fantasy 14. Maybe when Squeenix gets everything settled down you'll get a better response to your account issues. And Maybe, just maybe, you can come back to us.

In either case, good luck.
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#63 Sep 25 2013 at 5:25 PM Rating: Excellent
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I tweeted this thread to the CR's, hopefully it will be noticed.
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#64 Sep 25 2013 at 7:23 PM Rating: Excellent
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There it is. Wint going to bat for the home team. Love it. :)
#65 Sep 25 2013 at 10:18 PM Rating: Good
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If you get the token PLEASE be sure to remember that they have steps that you need to follow if you remove the token. Or, as in my case you have to reformat/reset your mobile device and can't remove the token first. You then get to go through all kinds of fun to try and get it removed.

This happened to me and I still can't login because I can get the token removed so I can add a new one. We shall see...
#66 Sep 25 2013 at 10:36 PM Rating: Excellent
Thanks for the support guys, I really appreciate it. I've been a part of this community for a while, unlike Anthony who knows absolutely nothing about me, and you guys having my back means a lot to me. Wint, thanks for getting this issue some attention. I'm not the only person who is having this issue, and I won't be the last. If it even slightly improved SE's customer service, I'd be happy whether or not they gave me my account. If I get an email in the next couple weeks, I'll for sure be back, but I've done my part (hours of it) to get it back, and I'm not interested in chasing them down to prove my innocence in such an open/close case (one that favors me).

I seriously do appreciate it. It just goes to show how awesome the ZAM community is and it's the only one I've ever put any time in to and actually paid money to subscribe to. Keep at it guys, I hope you're all having an awesome time. Kick some dragon *** for me!
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#67 Sep 26 2013 at 2:23 PM Rating: Excellent
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Transmigration the Charming wrote:
Well, it was fun while it lasted. ARR has shaped up to be the awesome game I was hoping for, but unfortunately SE never got back to me about my situation. It has been two weeks since my account was compromised while I slept. I filled out the forms, sent messages, and spent around 5 hours on hold during my 3 attempts to contact them by phone. I guess they're just really busy with a new game launch and don't have the resources to devote to customer service at this point. I had a great time chatting with everyone in the FC and leveling my Miqote in Eorzea, but it doesn't look like I'm going to be getting my account back. It was nice speculating and sharing the anticipation with everyone here on the forums over the past 3 years, but lurking here and reading the threads just makes my heart even heavier, so I'm just going to say goodbye. Have fun everyone and enjoy this great game.

I'm going back to WoW as it's my best option outside of ARR. A couple weeks ago I didn't think I'd ever step foot in Azeroth again, but it's always been good to me and I haven't been left with much of a choice.

Thanks again guys! Smiley: flowers


Thats a **** shame. Sorry to see you go. Smiley: frown
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#68 Sep 26 2013 at 2:28 PM Rating: Excellent
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Anthony11420 wrote:


T &A , T&C , ToS, it what you will, they will eventually catch whoever is trying to cheat in the game. Seeing that Yoshdia can track your gil, e.g someone has 3000 gil and within mins it jumped to 300000 gil. No crafts... nothing on market board to justify your gil earnings. I'm glad they are going all out with RMT bannings. If you feel that you need to buy gil, simply don't play. You can rate me down, stomp me down etc. I'm just a fair honest player who has a strong opinion against cheaters.

Edited, Sep 25th 2013 3:20pm by Anthony11420


We all knew Lucia wouldn't and didn't buy gil. We all ran dungeons and instances with Lucia and observed normal progression. Buying gil isn't in Lucia's nature. I am in the belief that the account password was either too weak, or was used elsewhere and compromised there.
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#69 Sep 26 2013 at 4:56 PM Rating: Good
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Anthony11420 wrote:

So, posting in a thread on it's way to epic status I think...
But I do think the A's in FFXIV are not as excellent as the A's in FFXI. Just my opinion...


T &A , T&C , ToS, it what you will, they will eventually catch whoever is trying to cheat in the game. Seeing that Yoshdia can track your gil, e.g someone has 3000 gil and within mins it jumped to 300000 gil. No crafts... nothing on market board to justify your gil earnings. I'm glad they are going all out with RMT bannings. If you feel that you need to buy gil, simply don't play. You can rate me down, stomp me down etc. I'm just a fair honest player who has a strong opinion against cheaters.

Edited, Sep 25th 2013 3:20pm by Anthony11420


Yeah with "Yoshdia" taking the helm I can rest easy. ..



Edited, Sep 26th 2013 6:58pm by Thelastremainingintime
#70 Sep 26 2013 at 5:39 PM Rating: Excellent
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Valkayree wrote:
I am in the belief that the account password was either too weak, or was used elsewhere and compromised there.


Or might be something else.

A common attack on web based accounts is using a technique called session hijacking, whereby the steal the so called "magic cookie" responsible for authentication between the server and the client and use it to gain access to the target system. Hackers aren't stealing your password as such, they're stealing the response your computer generates and sneaking in using it in a form of impersonation. If you've ever logged onto Facebook or GMail to a warning that someone in some remote location has logged onto your account etc, the likelyhood is they've used this method. This is what causes confusion when people have strong passwords/not used anywhere else etc. If you've ticked that box to say "keep me logged in" on whatever, you're far more open to this kind of compromise.

Which leads us down to the recent attacks on XIV accounts- something getting much worse as time goes on judging by the amount of selling tells I get from "legit" player instead of facerolls. XIV uses a form of web-based authentication from what I've seen (granted, I've not looked in detail yet. Maybe I should...) and potentially is susceptable to a session hijacking much like described above.

Could it be we're seeing accounts compromised via methods outside the old trojan horse keylogging methods?
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#71ShadowofaDoubt, Posted: Sep 27 2013 at 9:19 AM, Rating: Sub-Default, (Expand Post) We all knew OJ couldnt kill two people.......
#72 Sep 27 2013 at 9:20 AM Rating: Excellent
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ShadowofaDoubt wrote:
We all
Try again.
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#73 Sep 27 2013 at 1:46 PM Rating: Decent
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Can you be hacked on PS3?
#74 Sep 27 2013 at 1:57 PM Rating: Good
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ShadowofaDoubt wrote:
Valkayree wrote:
Anthony11420 wrote:


T &A , T&C , ToS, it what you will, they will eventually catch whoever is trying to cheat in the game. Seeing that Yoshdia can track your gil, e.g someone has 3000 gil and within mins it jumped to 300000 gil. No crafts... nothing on market board to justify your gil earnings. I'm glad they are going all out with RMT bannings. If you feel that you need to buy gil, simply don't play. You can rate me down, stomp me down etc. I'm just a fair honest player who has a strong opinion against cheaters.

Edited, Sep 25th 2013 3:20pm by Anthony11420


We all knew Lucia wouldn't and didn't buy gil. We all ran dungeons and instances with Lucia and observed normal progression. Buying gil isn't in Lucia's nature. I am in the belief that the account password was either too weak, or was used elsewhere and compromised there.

We all knew OJ couldnt kill two people.......


Oh, no, OJ did it, but the police rode around with his blood reference sample in their pockets for a few days before submitting it. Those police were later suspected of bias, and the chain of custody was violated.

Can't convict someone when the evidence used to convict could have been tampered with or compromised. It was the reason for the creation of the DNA Advisory Board (DAB) and the Scientific Working Group on DNA Analysis Methods (SWGDAM). These organizations created rules that all agancies have to follow to convince jurors that the results given are based on evidence that was not compromised.

Tying it back in, there is no evidence on Lucia for SE to carry around in its pockets. Apparantly it is a ban first ask questions later response as likely defined in their terms and conditions. Unfortunate, but that is the way it is.
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#75 Sep 27 2013 at 2:38 PM Rating: Good
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TheAnf wrote:
Can you be hacked on PS3?


Why not? An account's an account.
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#76 Sep 27 2013 at 5:18 PM Rating: Excellent
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I believe SE already stated that there was a problem with accounts being hacked relating to a third party being compromised. I don't think they ever let out who that third party was. Was always curious if it was Digital River. Would be interested to know if OP bought the game through them.
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#77 Sep 27 2013 at 10:58 PM Rating: Excellent
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purethulium wrote:
I believe SE already stated that there was a problem with accounts being hacked relating to a third party being compromised. I don't think they ever let out who that third party was. Was always curious if it was Digital River. Would be interested to know if OP bought the game through them.


Possible, but not the whole story. I know someone who got done and they came from 1.0 with a physical copy bought from a store.
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#78 Sep 28 2013 at 10:26 AM Rating: Excellent
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purethulium wrote:
I believe SE already stated that there was a problem with accounts being hacked relating to a third party being compromised. I don't think they ever let out who that third party was. Was always curious if it was Digital River. Would be interested to know if OP bought the game through them.


Would not be surprised if it was Click and Buy Steal. Smiley: disappointed
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#79 Sep 28 2013 at 11:24 AM Rating: Good
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Archmage Callinon wrote:
TheAnf wrote:
Can you be hacked on PS3?


Why not? An account's an account.


I think most of us ps3ers recall the fairly recent psn hack that devastated quite a lot of subscribers. We are always at risk to be hacked.
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