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Right-click Blacklist feature in 2.1Follow

#1 Sep 30 2013 at 1:46 PM Rating: Excellent
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http://forum.square-enix.com/ffxiv/threads/87933-Petition-Right-Click-B-List?p=1353403#post1353403

Camate wrote:

Greetings,

I apologize for the long wait for a response on this.

The development team has been working on the implementation of the right click to blacklist feature, and is planning to implement it in patch 2.1.
#2 Sep 30 2013 at 1:56 PM Rating: Excellent
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#3 Sep 30 2013 at 1:58 PM Rating: Excellent
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What about a 1-click reporting option. It dowsn't solve the problem to just b-list the gil-sellers. They need to be removed.
#4 Sep 30 2013 at 1:59 PM Rating: Excellent
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#5 Sep 30 2013 at 2:14 PM Rating: Good
Best. News. Ever.
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#6 Sep 30 2013 at 2:18 PM Rating: Good
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Better News would be a Feature to Report them with 1 Click.
But this is better then nothing.
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#7 Sep 30 2013 at 2:20 PM Rating: Excellent
This may sound a bit draconian, but I'd even suggest something like if you're blacklisted by more than a few hundred people during a 24-hour period, you get at least a mute, possibly even a suspension.
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#8 Sep 30 2013 at 2:25 PM Rating: Good
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All /tell spammers beware of my soon to be Mighty Mouse!

Edited, Sep 30th 2013 4:25pm by TwilightSkye
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#9 Sep 30 2013 at 2:27 PM Rating: Excellent
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Now all we need is an easy way to clear out your entire blist at once, so you're not having to remove blist entries one at a time.

Thayos wrote:
This may sound a bit draconian, but I'd even suggest something like if you're blacklisted by more than a few hundred people during a 24-hour period, you get at least a mute, possibly even a suspension.

It's the new FC vs FC tool!
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#10ShadowofaDoubt, Posted: Sep 30 2013 at 2:45 PM, Rating: Sub-Default, (Expand Post) will it work for DF?
#11 Sep 30 2013 at 2:50 PM Rating: Good
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That will certainly be a welcome step in the right direction.
#12 Sep 30 2013 at 3:11 PM Rating: Excellent
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Szabo wrote:
http://forum.square-enix.com/ffxiv/threads/87933-Petition-Right-Click-B-List?p=1353403#post1353403

Camate wrote:

Greetings,

I apologize for the long wait for a response on this.

The development team has been working on the implementation of the right click to blacklist feature, and is planning to implement it in patch 2.1.


Oh. Thank. God.

You know, FF 11 is the only other mmo I've played, so I have to ask: Are the rmt spammers this bad in other games? I mean, I could handle an occasional shout or tell every so often, but I've never seen anything like the /shout spam going on right now... Can't zone into a city without my chat window having 20-30 repeats in it before the area loads enough to do anything. Has no one explained to these people that annoying the living **** out of your desired customer base is NOT the way to get their business?
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#13 Sep 30 2013 at 3:38 PM Rating: Good
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It's pretty typical for a new game and if it didn't work, they probably wouldn't keep doing it. It can be difficult to stop just by chat filters without hindering everyone else in one way or another. I am surprised their isn't an anti-flooding mechanism in place that stops someone from sending more than x messages per 10s or something. Right now I think it just stops people from spamming the same message too many times, which is avoided by macros changing some characters each time.

It will calm down, especially after the 2.1 patch when more gil is introduced into the economy has Yoshi has announced.
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#14 Sep 30 2013 at 3:40 PM Rating: Good
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Tears of joy!
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#15 Sep 30 2013 at 3:47 PM Rating: Excellent
Here's another idea...

Why not give players a customizable filter?

Like, let me filter out any shout/tell/say/whatever that includes the words "gil," "gold," ".com" and/or "leveling."

That would solve the spam problem really fast.
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#16 Sep 30 2013 at 3:49 PM Rating: Good
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Thayos wrote:
Here's another idea...

Why not give players a customizable filter?

Like, let me filter out any shout/tell/say/whatever that includes the words "gil," "gold," ".com" and/or "leveling."

That would solve the spam problem really fast.


Hmmm... it would be interesting to add "FATE" to that filter. Me thinks a quiet world indeed.
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#17 Sep 30 2013 at 3:55 PM Rating: Excellent
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That would work for all of a day until they just add spaces between letters or replace letters or some other gimmick to get passed filters.
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#18 Sep 30 2013 at 4:26 PM Rating: Decent
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Thayos wrote:
This may sound a bit draconian, but I'd even suggest something like if you're blacklisted by more than a few hundred people during a 24-hour period, you get at least a mute, possibly even a suspension.


Unfortunately this can be abuse, doesn't like someone -> ask guildmates/friends to put that someone on blacklist -> that someone got muted/suspended.
#19 Sep 30 2013 at 4:46 PM Rating: Good
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Toyototoyo wrote:
Thayos wrote:
This may sound a bit draconian, but I'd even suggest something like if you're blacklisted by more than a few hundred people during a 24-hour period, you get at least a mute, possibly even a suspension.


Unfortunately this can be abuse, doesn't like someone -> ask guildmates/friends to put that someone on blacklist -> that someone got muted/suspended.

I don't think there would be too much a worry about that. Not if it is like 300 person threshold or something. If it's too low that can be a problem.
#20 Sep 30 2013 at 5:10 PM Rating: Good
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Thayos wrote:
This may sound a bit draconian, but I'd even suggest something like if you're blacklisted by more than a few hundred people during a 24-hour period, you get at least a mute, possibly even a suspension.


I think you've mentioned something like this before Thayos and I completely agree.

It's pretty easy to define "spamming" activity. If it's not already in the ToS (I believe it is in some form), SE should add a clear definition. Then, automatically lock down characters that shout multiple lines of chat every few seconds or send tells to large numbers of players -and- at the same time seem to rack up a lot of \blist requests. This can all be scripted to happen in code on their end.

I find it hard to imagine someone accidentally meeting those requirements together, and possibly SE could quickly review chat logs to see if there was an error in the lock-out. Not rocket science really.
#21 Sep 30 2013 at 5:41 PM Rating: Decent
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EXACTLY what I was looking for :)
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#22 Sep 30 2013 at 5:44 PM Rating: Decent
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Toyototoyo wrote:
Thayos wrote:
This may sound a bit draconian, but I'd even suggest something like if you're blacklisted by more than a few hundred people during a 24-hour period, you get at least a mute, possibly even a suspension.


Unfortunately this can be abuse, doesn't like someone -> ask guildmates/friends to put that someone on blacklist -> that someone got muted/suspended.


Alternatively, rather than an automated system, have GMs get an automatic ticket when a small number of people report spam... Could be as low as 25 or 50 in a short period of time. It would take a human being a few seconds to review recent communication from a player, and click the ban button. It would also be barely more work to suspend/ban anyone who organizes or participates in group-report trolling.

Either way, I'm happy to be alleviated from the job of turning a /tell into a /blist add and adding quotes!

Edited, Sep 30th 2013 7:46pm by Jordster
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#23 Sep 30 2013 at 7:33 PM Rating: Excellent
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Could be as low as 25 or 50 in a short period of time. It would take a human being a few seconds to review recent communication from a player, and click the ban button.



Exactly!

It's kind of like talking about bombs in the airport... you don't do it! Because you know that if a security guard overhears you (or anyone, for that matter), you're probably going to end up in a dark room with a one-way mirror. It's a given.

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#24 Oct 01 2013 at 2:25 AM Rating: Good
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It's still a little pointless though. RMT already discovered that if they spam fast enough, eventually the filter breaks and lets a few shouts through.

It needs to be recoded, as well as get some serious spam-restrictions in place. Right now they just change a letter at the end in a script after every shout and they can shout all they want, for as long and fast as they want. Limit the shouts of any kind and/or letters. 5 shouts a minute? That alone helps and no human would ever need to shout once every 12 seconds for whatever reason there is. Make it once a minute for good measure otherwise.
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#25 Oct 01 2013 at 3:39 AM Rating: Good
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While we're on the subject of interface features that should have already been in, are they adding gear comparison pop-ups in 2.1? Because a lot of people have been begging for that too....
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#26 Oct 01 2013 at 4:10 AM Rating: Default
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If I were SE, I'd parse everyones Blacklist and anyone who is blacklisted by more than 50 people is immediately put on a list to be investigated by GMs.
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#27 Oct 01 2013 at 6:51 AM Rating: Excellent
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This will be awesome!

Now if it would only automatically report them too....
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#28 Oct 01 2013 at 1:42 PM Rating: Good
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I picture a GM (or maybe two) who has a bunch of windowed mode games running, with character in each major city on each server.

That's a managable number of games/screens I think, less than a hundred. And when you see a clear RMT shout you just lock the account. I'm not clear why it would be hard to find the accounts that are RMT spammers.

It's seems so simple - I must be missing something.
#29 Oct 01 2013 at 2:51 PM Rating: Good
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Gnu wrote:
I picture a GM (or maybe two) who has a bunch of windowed mode games running, with character in each major city on each server.

That's a manageable number of games/screens I think, less than a hundred. And when you see a clear RMT shout you just lock the account. I'm not clear why it would be hard to find the accounts that are RMT spammers.

It's seems so simple - I must be missing something.


You'd need a server class system to run a hundred instances of the game at once. Or some sort of virtual desktop system.

The principle is sound, though. I just don't think most desktop computers could handle more than a dozen instances without dying of heat sink heart attacks.
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#30 Oct 01 2013 at 3:24 PM Rating: Excellent
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Well geez, even my office has enough PC's to do this, so I'm sure Square can pull together enough PC's to make it happen.

I just don't get what is making the obvious not happen. They have GM's in-game, no? Where-ever the GM's walk around that area at the least should be a click or two away from being irritant-free.
#31 Oct 01 2013 at 3:50 PM Rating: Good
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All we need now is Batch Blacklisting.
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#32 Oct 01 2013 at 5:46 PM Rating: Good
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Catwho wrote:
Gnu wrote:
I picture a GM (or maybe two) who has a bunch of windowed mode games running, with character in each major city on each server.

That's a manageable number of games/screens I think, less than a hundred. And when you see a clear RMT shout you just lock the account. I'm not clear why it would be hard to find the accounts that are RMT spammers.

It's seems so simple - I must be missing something.


You'd need a server class system to run a hundred instances of the game at once. Or some sort of virtual desktop system.

The principle is sound, though. I just don't think most desktop computers could handle more than a dozen instances without dying of heat sink heart attacks.

You don't really need to run instances. All the GM's need is a set of running chat logs, simple text screens.

But the /blist monitor is a good way to point to problem areas for sure. Throw a chat log screen up for anyone that starts getting multiple \blist requests against them.
#33 Oct 02 2013 at 6:56 AM Rating: Excellent
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SkyRaymaker wrote:
Catwho wrote:
Gnu wrote:
I picture a GM (or maybe two) who has a bunch of windowed mode games running, with character in each major city on each server.

That's a manageable number of games/screens I think, less than a hundred. And when you see a clear RMT shout you just lock the account. I'm not clear why it would be hard to find the accounts that are RMT spammers.

It's seems so simple - I must be missing something.


You'd need a server class system to run a hundred instances of the game at once. Or some sort of virtual desktop system.

The principle is sound, though. I just don't think most desktop computers could handle more than a dozen instances without dying of heat sink heart attacks.

You don't really need to run instances. All the GM's need is a set of running chat logs, simple text screens.

But the /blist monitor is a good way to point to problem areas for sure. Throw a chat log screen up for anyone that starts getting multiple \blist requests against them.


Ah, that makes a lot more sense and would utilize a lot less resources than a hundred instances of the game per GM. Smiley: lol

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#34 Oct 02 2013 at 8:10 AM Rating: Decent
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This deserves a parade and a holiday in honour of it. My B-List is about to grow substantially though. Limit increase also please.
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#35 Oct 02 2013 at 4:27 PM Rating: Excellent
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I think SE should implement a system where if you spam in /sh, a team tracks you down, busts into your house, give you a high vis vest and a loudspeaker, then puts you in the middle of, say Times Square in New York and force you to physically shout your sh*t at people, while encouraging pedestrians to punch you in the genitals if it annoys them.

Edited, Oct 2nd 2013 6:28pm by Tubrudi
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#36 Oct 02 2013 at 5:35 PM Rating: Good
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Kind of curious why non-standard characters aren't blocked, really. I know other languages can use accent marks or have specific letters to emulate certain letter combos, but this is partially how they wiggle around filters. You could have gold, g0ld, g01d, and so on, with the o having an accented version to pull from, too. From there, all text should go through a combination of spacing and squishing. You then build your filters around that. Computationally, "gold" would become "g o l d" in the log, but if they tried to use multiple spaces in between letters, it'd get cut back down to the one. Periods, dashes, and other punctuation would also get converted to a space. "I like pizza, don't you?" would become "I l i k e p i z z a d o n t y o u". With specific characters trimmed and converted, then finding those usual combos and workarounds gets a bit easier. It might not look pretty for us to read, but code doesn't care about that kind of stuff.

Rest is limiting shouts per minute, making it easier to BL/Report people, and SE learning from those reports to further update the list. Totally eliminating the nuisance may never happen, but minimizing it before it can even manifest is a big step.

Though, I gotta admit, if I saw a line of corpses spelling out a site, I'd probably laugh and move on. Until there's a free trial option, I wouldn't even worry about that right now.
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#37 Oct 02 2013 at 7:30 PM Rating: Decent
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You should be allowed a max of 1 shout per minute. No real reason to be using the shout feature more than that. Also, any player that is blacklisted by a large group of people should be flagged for investigation as noted by another poster above. Shouts should also have a character limit. Shout isn't mean for conversation. The gil spammers messages are ridiculous long. Limit the characters, limit the frequency for EVERYONE.
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#38 Oct 02 2013 at 11:04 PM Rating: Decent
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i hope they add that save settings on one device and import them to another device feature.. i dont wamma have to set everything up again if i switch from ps3 to pc
#39 Oct 03 2013 at 12:05 AM Rating: Good
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I've noticed a lot of the names on my blacklist are now labeled <Deleted>. Good. Gilsellers are gone and I have more room for more names.
#40 Oct 03 2013 at 10:02 AM Rating: Good
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Lotta text in this thread so I may have missed this being touched upon... but, couldn't they just ad GMs to monitor spam? Then any /tell you receive you could personally black-list... Not sure how that would work tho
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#41 Oct 04 2013 at 10:38 PM Rating: Decent
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DrCapricious wrote:
You should be allowed a max of 1 shout per minute. No real reason to be using the shout feature more than that. Also, any player that is blacklisted by a large group of people should be flagged for investigation as noted by another poster above. Shouts should also have a character limit. Shout isn't mean for conversation. The gil spammers messages are ridiculous long. Limit the characters, limit the frequency for EVERYONE.


I think that having flooding limitations would help a lot, but a full minute is a bit much. I don't know how it is in your server, but on Coeurl using /shout is the closest thing to a General Chat for the zone. It is mostly people looking to do FATEs with others, but there is conversation here and there. Once you have the handful of gold spammers blacklisted (I always take the time to B-list them and I am so happy to hear about the right click) the zone is pretty quiet aside from the /shout channel.

There does not seem to be anything like General Chat in any zone, or a specific Trade Chat in cities. If /shout is being used improperly it is because players don't have a lot of options. This is an MMORPG afterall, so you shouldn't be aspiring to eliminate all social and communicative behaviors period.

If you want zero chat you can make a custom window and de-select all channels and have your chat window toggled to the custom window and you won't see any of it.
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