I'll second that. ZAM has a great community (minus me I'm a horrible person) compared to the official forums which are a cesspit that other cesspits look at in quiet awe.
I would say that Zam has the best community, not that it is a great community. At some point (I think when the official forums went down for days around release) we were hit by an invasion of angry downraters and occasional ragers. They haven't gone away. They are less noticeable because they can satisfy their rage somewhat by clicking red arrows without having to argue, but they're always around.
I'm looking forward to another MMO launching, any MMO launching, so they'll migrate and hopefully things will be better in game and on the forums.