How do you type without a keyboard? To be fair, using a keyboard and mouse is just more precise than a gamepad. I get that people wanna just kick back on their couch sometimes, but it's pretty hard to ignore that keyboard and mouse is superior in terms of precision and control.
If you're on a PC you can have both, PS3 supports keyboards too. I get by just fine with a controller/KB on my PC (i'm using the 52" LCD in the lounge), the main issue is hotbar access, but it's just a matter of optimizing macros (to consolidate) and hotbars (put things in sensible places).
Like I said, I get that there are times where you don't notice. If I'm fishing or crafting, you can bet I've got my feet up in the recliner or on the couch. My point was that the reviewers reason was valid. He said you need a keyboard and mouse for group play.
If you're in a group then you're doing something that would benefit from K/M more than a controller. If you're communicating to your group it's easier to use K/M to type rather than constantly putting down and picking up a gamepad. If you need to execute a spell or ability while on the move and you have to keep line of sight, K/M is much easier to use.
I'd actually argue that character (and camera) control is way more friendly with a controller.
The fact that you can't adjust the camera as quickly or precisely with an analog stick vs an optical mouse would make it a difficult argument for you. To complicate it, you get better camera response and can move at the same time with a single hand. If you tried that on a controller you'd have carpal within a week
A player's preference is up to them, but it's hard to deny that when necessary; K/M is more efficient and allows you to be more effective.
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Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.