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#52 Aug 18 2013 at 8:17 AM Rating: Good
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ArkKenea wrote:
Rofl Hello Kitty MMO.
I like how people are making their decisions to cancel preorders or not buy the game, because of a bug, during a beta phase, made for finding and squashing bugs...

This is the last day you can use that "beta" excuse. Use it well.
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#53 Aug 18 2013 at 8:18 AM Rating: Good
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Mopdaddy wrote:
ArkKenea wrote:
Rofl Hello Kitty MMO.
I like how people are making their decisions to cancel preorders or not buy the game, because of a bug, during a beta phase, made for finding and squashing bugs...

This is the last day you can use that "beta" excuse. Use it well.


Oh man, you're beginning to annoy me with that. You do realize the next one is "What do you expect, the game JUST launched! This is to be expected." You're not done yet!


Edited, Aug 18th 2013 10:18am by Stilivan
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#54 Aug 18 2013 at 8:18 AM Rating: Good
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Mopdaddy wrote:
ArkKenea wrote:
Rofl Hello Kitty MMO.
I like how people are making their decisions to cancel preorders or not buy the game, because of a bug, during a beta phase, made for finding and squashing bugs...

This is the last day you can use that "beta" excuse. Use it well.

Not necessarily, There's still a possibility of launch being pushed back because of all of this.
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#55 Aug 18 2013 at 8:19 AM Rating: Decent
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Im still stuck in this situation. got kicked from server last night at around 11pm CST, today at 10am CST still can't login. error code 3102, "character still logged in, wait or contact support" well i've been waiting, and i contacted support with no such luck. beta forums are also down, they wont load for me.
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#56 Aug 18 2013 at 8:21 AM Rating: Default
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ArkKenea wrote:
Mopdaddy wrote:
ArkKenea wrote:
Rofl Hello Kitty MMO.
I like how people are making their decisions to cancel preorders or not buy the game, because of a bug, during a beta phase, made for finding and squashing bugs...

This is the last day you can use that "beta" excuse. Use it well.

Not necessarily, There's still a possibility of launch being pushed back because of all of this.

Lol I doubt that.
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#57 Aug 18 2013 at 8:26 AM Rating: Decent
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Even if this was a launch day issue, the past weekend would have been the smoothest launch I've ever participated in. I'm disappointed that I won't be able to log in as I find myself with a little bit of time, but you know what...it's not the end of the world. We're not paying for this, I've enjoyed my time with the game so far, so this hiccup will go down as such.

SE knows that this is very high profile, they know what kind of impact it can have on the success of the game. Nothing that they've done since ARR hit beta makes me believe they ignoring this issue, sitting in front of the TV watching movies. So, keep an eye on Twitter if you can't get into the beta forums and grab some breakfast.
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#58 Aug 18 2013 at 8:29 AM Rating: Good
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Krycis wrote:
Even if this was a launch day issue, the past weekend would have been the smoothest launch I've ever participated in. I'm disappointed that I won't be able to log in as I find myself with a little bit of time, but you know what...it's not the end of the world. We're not paying for this, I've enjoyed my time with the game so far, so this hiccup will go down as such.

SE knows that this is very high profile, they know what kind of impact it can have on the success of the game. Nothing that they've done since ARR hit beta makes me believe they ignoring this issue, sitting in front of the TV watching movies. So, keep an eye on Twitter if you can't get into the beta forums and grab some breakfast.

It's a bummer that alot of us can't play, But that's what beta was for, finding these problems. We sure found 3102... Destroyed their forums..
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#59 Aug 18 2013 at 8:34 AM Rating: Good
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I still can log in but my girlfriend cant, pretty weird!
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#60 Aug 18 2013 at 8:41 AM Rating: Decent
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Stilivan wrote:
As I said, it is probably because they haven't found a fix for it, not that they aren't communicating with us. But we don't know, we don't work there!

FilthMcNasty wrote:
Why is your ****** sandy?


I got kicked off the game in Ul'Dah.... sooo.... Smiley: glare


The statement they released said that they were aware of the problem and that the fix had already been implemented. That was yesterday afternoon. Since then, the weight of 600 pages of ********** you it isn't fixed" caused their entire beta forum to collapse. The last everyone knows, SE thinks they resolved the issue.

Yeah, I'd say it's time to speak up...

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cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
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#61 Aug 18 2013 at 8:42 AM Rating: Good
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No, what they said was this:

NA Twitter wrote:
FINAL FANTASY XIV ‏@FF_XIV_EN 5h
To guide players to those two new Worlds, we'll be suspending character creation on the other NA/EU data center Worlds. #FFXIV (3/3)
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 5h
We'll be adding Lamia, Phoenix and Siren. Among them, Phoenix is a world recommended for EU region. #FFXIV (2/3)
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 5h
Due to the large number of concurrent players on the NA/EU datacenter, we'll be adding three new Worlds #FFXIV (1/3)
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 7h
As a workaround, we will be posting announcements on the official Twitter page.
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 7h
Forum is currently experiencing congestion.Please come back to the website later and try again.
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 15h
The issue is being addressed, and new updates will follow as additional information becomes available. http://sqex.to/g94
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 15h
We have confirmed an issue wherein players entering an instance on the NA/EU data center are immediately disconnected with an Error 90000.
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 16h
We appreciate your cooperation and understanding as we work to ensure that the play experience for everyone remains as smooth as possible.
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 16h
To guide players to those two new Worlds, we'll be suspending character creation on the other NA/EU data center Worlds. (2/3)
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 16h
#FFXIV Producer/Director Yoshida here. Due to the large number of concurrent players on the NA/EU datacenter, we'll be adding two new Worlds
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 19h
Users unable to log in due to "Error 3102", please post your character details in this Beta forum thread we created: http://sqex.to/ast


They said the issue IS BEING ADDRESSED not that it has been fixed. Huge difference in wording there.

Edited, Aug 18th 2013 10:43am by Catwho
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#62 Aug 18 2013 at 8:44 AM Rating: Excellent
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FilthMcNasty wrote:
Stilivan wrote:
As I said, it is probably because they haven't found a fix for it, not that they aren't communicating with us. But we don't know, we don't work there!

FilthMcNasty wrote:
Why is your ****** sandy?


I got kicked off the game in Ul'Dah.... sooo.... Smiley: glare


The statement they released said that they were aware of the problem and that the fix had already been implemented. That was yesterday afternoon. Since then, the weight of 600 pages of "@#%^ you it isn't fixed" caused their entire beta forum to collapse. The last everyone knows, SE thinks they resolved the issue.

Yeah, I'd say it's time to speak up...




Maybe they took the day off because they thought they fixed it and went out for some tea? Smiley: grin
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#63 Aug 18 2013 at 8:47 AM Rating: Good
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Also something to keep in mind, Catwho, when I read the twitter feed, I interpreted it as they were addressing the error 90000 problem, not the error 3102 problem.

It's entirely possible if not probably the two are related, but throwing a boilerplate "The issue is being addressed" only muddied the waters, really.
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#64 Aug 18 2013 at 8:48 AM Rating: Decent
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Hopefully they extend the beta to work these server bugs out before next weekend.
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#65 Aug 18 2013 at 8:49 AM Rating: Excellent
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http://i.imgur.com/zmFN4sL.jpg?1
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#66 Aug 18 2013 at 8:52 AM Rating: Good
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The two are very likely related. Error 90000 occurs when entering or exiting a CS or instance, or zoning. The server is not getting the message that you were disconnected during that zone/instance, leading to error 3102.
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#67 Aug 18 2013 at 9:08 AM Rating: Decent
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Catwho wrote:
No, what they said was this:

NA Twitter wrote:
FINAL FANTASY XIV ‏@FF_XIV_EN 5h
To guide players to those two new Worlds, we'll be suspending character creation on the other NA/EU data center Worlds. #FFXIV (3/3)
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 5h
We'll be adding Lamia, Phoenix and Siren. Among them, Phoenix is a world recommended for EU region. #FFXIV (2/3)
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 5h
Due to the large number of concurrent players on the NA/EU datacenter, we'll be adding three new Worlds #FFXIV (1/3)
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 7h
As a workaround, we will be posting announcements on the official Twitter page.
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 7h
Forum is currently experiencing congestion.Please come back to the website later and try again.
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 15h
The issue is being addressed, and new updates will follow as additional information becomes available. http://sqex.to/g94
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 15h
We have confirmed an issue wherein players entering an instance on the NA/EU data center are immediately disconnected with an Error 90000.
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 16h
We appreciate your cooperation and understanding as we work to ensure that the play experience for everyone remains as smooth as possible.
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 16h
To guide players to those two new Worlds, we'll be suspending character creation on the other NA/EU data center Worlds. (2/3)
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 16h
#FFXIV Producer/Director Yoshida here. Due to the large number of concurrent players on the NA/EU datacenter, we'll be adding two new Worlds
Expand
FINAL FANTASY XIV ‏@FF_XIV_EN 19h
Users unable to log in due to "Error 3102", please post your character details in this Beta forum thread we created: http://sqex.to/ast


They said the issue IS BEING ADDRESSED not that it has been fixed. Huge difference in wording there.

These are just the twitter posts. When you followed the link in the bolded above you would have seen the official post which followed the same format you'd see in the 'Information' section of The Lodestone. I don't remember the exact wording and the link above just takes you to the broken forum, but it was something to the effect of

'We are pleased to announce that the issue has been resolved. Please restart the client program and attempt to login again. We apologize for any inconvenience that this issue has caused.'

They thought they fixed it but they didn't. After that post, nothing. Regardless, both issues are still unresolved.

Edited, Aug 18th 2013 11:09am by FilthMcNasty
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Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
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#68 Aug 18 2013 at 9:11 AM Rating: Good
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I don't need compensation or anything like that, although an apology would be nice. This is still a Beta, despite some people wanting to call it a soft launch or whatever. Its unpaid time, so while disappointed, I'm not that peeved.

However, once early access starts, that is something we have paid for. You cannot go live with this issue still persisting. I've been locked out since midnight eastern time yesterday, I have people in my guild locked out since Friday night. You cannot have subscribers locked out of the game for hours when its not a servers are down issue. And it doesn't look like a simple reset fixes this either. And even if it did, are you gonna keep resetting the servers every time someone d/c's?

This is not a race, so I am not looking for a wipe. I don't care if people fortunate enough to not be affected get ahead. But, this is critical enough where you can't launch in 8 days without this being fixed. I don't know if 8 days is long enough to identify the problem and fix it, but I hope it is.

Also, it is SE, so you can't be surprised, but they really need better communication with their non JP customers. Official forums are down, Lodestone has nothing and the last twitter update is, "New worlds being added" 6 hours ago. People who are now waking up to this issue have no official avenue to at least have it acknowledged as being worked on?
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#69 Aug 18 2013 at 9:22 AM Rating: Good
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ArkKenea wrote:
Rofl Hello Kitty MMO.
I like how people are making their decisions to cancel preorders or not buy the game, because of a bug, during a beta phase, made for finding and squashing bugs...


To be fair, even Yoshida said that phase 4 was basically a free trial.
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#70 Aug 18 2013 at 9:40 AM Rating: Decent
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PhoenixOmbre wrote:
ArkKenea wrote:
I like how people are making their decisions to cancel preorders or not buy the game, because of a bug, during a beta phase, made for finding and squashing bugs...


To be fair, even Yoshida said that phase 4 was basically a free trial.

Most people who have experienced open betas before know that the actual launch version of the game is nearly identical with the exception of some polish(configuration, menus, ect.) and the lifting of limitations like level cap, quest limits and the like. It was no different with FFXIV 1.0 and I doubt it will change much now with ARR. "It's just a beta" doesn't work this late in the game.

I think it's a little premature to cancel a pre-order just yet, but honestly I'd only give them until the end of open beta. They haven't fixed the issue and they haven't set an estimated time to have it fixed which leads me to believe they have no clue what is wrong. If I had a pre-order(I don't) and they hadn't solved the problem prior to the end of open beta I would cancel too.
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
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#71 Aug 18 2013 at 9:44 AM Rating: Good
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I think it would be nice if they extended to beta until they get this issue resolved because if this persists once the game goes live an error like 3102 could cost them a serious number of subscriptions.
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#72 Aug 18 2013 at 9:45 AM Rating: Good
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FilthMcNasty wrote:

I think it's a little premature to cancel a pre-order just yet, but honestly I'd only give them until the end of open beta. They haven't fixed the issue and they haven't set an estimated time to have it fixed which leads me to believe they have no clue what is wrong. If I had a pre-order(I don't) and they hadn't solved the problem prior to the end of open beta I would cancel too.


Me and my wife have been locked out since yesterday, and additionnaly it took us something like 4 hours just to be able to roll on Ultros.

Yet, canceling my pre-order didn't even occur to me. Yeah I'm a bit pissed off, I'd like to be playing now. But I know the game is fun, and those are just bugs. I know they'll fix them eventually. Then I'll have a blast playing.

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#73 Aug 18 2013 at 9:46 AM Rating: Good
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princessary wrote:
I think it would be nice if they extended to beta until they get this issue resolved because if this persists once the game goes live an error like 3102 could cost them a serious number of subscriptions.


This is a good point. Get the damn thing fixed, and then give us another day to try to break it again. Smiley: grin
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#74 Aug 18 2013 at 9:46 AM Rating: Good
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PhoenixOmbre wrote:
FilthMcNasty wrote:

I think it's a little premature to cancel a pre-order just yet, but honestly I'd only give them until the end of open beta. They haven't fixed the issue and they haven't set an estimated time to have it fixed which leads me to believe they have no clue what is wrong. If I had a pre-order(I don't) and they hadn't solved the problem prior to the end of open beta I would cancel too.


Me and my wife have been locked out since yesterday, and additionnaly it took us something like 4 hours just to be able to roll on Ultros.

Yet, canceling my pre-order didn't even occur to me. Yeah I'm a bit pissed off, I'd like to be playing now. But I know the game is fun, and those are just bugs. I know they'll fix them eventually. Then I'll have a blast playing.


Yes, my sentiments exactly.
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#75 Aug 18 2013 at 9:57 AM Rating: Good
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locked out for about 12 hours, wish I knew what was going on. I loved the comment about about wishing they communicated better with the NA base.

Had my friend take 12 hours to get on our same server, and my wife took 7 hours. Another friend still hasn't been able to at all.

I don't doubt how much fun we'll have once they nail all this down, but with all the disappointment and frustration, can we at least communicate better? How hard are updates to twitter?
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#76 Aug 18 2013 at 9:57 AM Rating: Decent
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Wow.... So our beta is just over huh? going on 20 hours.... Yet they say I'm still logged in... I mean, a bug that keeps you trapped on the servers? They seem to kick me offline fine, but can't kick my ghost??? Man this hurts...
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