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Pre Order(early access) - Got throughFollow

#77 Aug 21 2013 at 3:46 PM Rating: Decent
27 posts
I typed in some random thing and it still gave error 1. is my code wrong?

I noticed that my credit card was never charged for this preorder. i couldnt find it in my july statements. Is it possible that somehow I never preordered this?
#78 Aug 21 2013 at 3:50 PM Rating: Good
***
1,313 posts
I just got through too. Can't download the game yet though.. *Maintenance*

***I never received an email, but the code I got from my CE purchase email worked anyway.

Edited, Aug 21st 2013 5:51pm by Transmigration
#79 Aug 21 2013 at 3:56 PM Rating: Good
***
2,550 posts
Grandmomma wrote:
Hi, need help. Got the pre-order code and the promotion code.

However, I don't know WHICH process the use in the PS3. Does it matter if I go through the store or the account management?

Also, I don't want to lose my progress. I noticed that even though in p3 they said our character would be there, mine wasn't even though I had it in the xmb.

So, does anyone know hot to make sure we don't lose our progress? Ok, I'm paranoid. And I didn't delete the p4 client, I just don't want it over written.

Thanks for the help.



Here's what mine said after I got in and it gave me my code. I am not sure which one to use, or if I should even download again since I already have the beta downloaded. I assume that once I start, it will detect the game already present and issue an update.

DOWNLOADING THE PS3 GAME CLIENT
HOW TO DOWNLOAD FROM PLAYSTATION®STORE
• Select "PlayStation®Store" icon located under "PlayStation®Network" category on XMB™ (XrossMediaBar).
• Select "Redeem Codes" on the PlayStation Store menu and enter the promotion code you received in email. Once the promotion code has been entered, proceed with the download process.
HOW TO DOWNLOAD FROM ACCOUNT MANAGEMENT
• Log in to PlayStation Network.
• Select "Account Management" icon located under "PlayStation®Network" category on XMB™ (XrossMediaBar).
• Select "Redeem Codes”.
• Enter the promotion code and proceed with the download process.
Once the download is complete, the software installation will begin automatically. If you select "Download in Background," you will return to XMBâ„¢. By selecting the "FINAL FANTASY XIV: A Realm Reborn (Pre-order)" icon located under the "Game" category, the game client installation will begin. The installation may take several minutes to complete.
*Promotion codes can only be redeemed once.
*If the download was not completed, please try again from "Download List" under "Transaction Management" in the "Account Management" section.
#80 Aug 21 2013 at 3:57 PM Rating: Good
***
2,550 posts
Sylred wrote:
I typed in some random thing and it still gave error 1. is my code wrong?

I noticed that my credit card was never charged for this preorder. i couldnt find it in my july statements. Is it possible that somehow I never preordered this?


That's sort of scary. Your fears may be correct. I would go and preorder it now, fast while you still can, and from a different place...

Edited, Aug 21st 2013 4:58pm by Valkayree
#81 Aug 21 2013 at 4:00 PM Rating: Decent
27 posts
Valkayree wrote:
Sylred wrote:
I typed in some random thing and it still gave error 1. is my code wrong?

I noticed that my credit card was never charged for this preorder. i couldnt find it in my july statements. Is it possible that somehow I never preordered this?


That's sort of scary. Your fears may be correct. I would go and preorder it now, fast while you still can, and from a different place...

Edited, Aug 21st 2013 4:58pm by Valkayree


Well I cancelled it and then pre-ordered again from the SE site and i entered a new code and again it says error 3, not error 1.
#82 Aug 21 2013 at 4:00 PM Rating: Good
*
59 posts
So I only got a 18 digit code, where am I suppose to enter it and am I suppose to have a 20 digit code or will I get it after entering my 18 digit code?
#83 Aug 21 2013 at 4:05 PM Rating: Decent
27 posts
Can't wait, finally got through.
#84 Aug 21 2013 at 4:06 PM Rating: Good
Avatar
**
725 posts
Valkayree wrote:
Grandmomma wrote:
Hi, need help. Got the pre-order code and the promotion code.

However, I don't know WHICH process the use in the PS3. Does it matter if I go through the store or the account management?

Also, I don't want to lose my progress. I noticed that even though in p3 they said our character would be there, mine wasn't even though I had it in the xmb.

So, does anyone know hot to make sure we don't lose our progress? Ok, I'm paranoid. And I didn't delete the p4 client, I just don't want it over written.

Thanks for the help.



Here's what mine said after I got in and it gave me my code. I am not sure which one to use, or if I should even download again since I already have the beta downloaded. I assume that once I start, it will detect the game already present and issue an update.

DOWNLOADING THE PS3 GAME CLIENT
HOW TO DOWNLOAD FROM PLAYSTATION®STORE
• Select "PlayStation®Store" icon located under "PlayStation®Network" category on XMB™ (XrossMediaBar).
• Select "Redeem Codes" on the PlayStation Store menu and enter the promotion code you received in email. Once the promotion code has been entered, proceed with the download process.
HOW TO DOWNLOAD FROM ACCOUNT MANAGEMENT
• Log in to PlayStation Network.
• Select "Account Management" icon located under "PlayStation®Network" category on XMB™ (XrossMediaBar).
• Select "Redeem Codes”.
• Enter the promotion code and proceed with the download process.
Once the download is complete, the software installation will begin automatically. If you select "Download in Background," you will return to XMBâ„¢. By selecting the "FINAL FANTASY XIV: A Realm Reborn (Pre-order)" icon located under the "Game" category, the game client installation will begin. The installation may take several minutes to complete.
*Promotion codes can only be redeemed once.
*If the download was not completed, please try again from "Download List" under "Transaction Management" in the "Account Management" section.

That's what mine says too. I printed out the instructions with the code. I just hate to make assumptions anymore lol.
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#85 Aug 21 2013 at 4:09 PM Rating: Decent
27 posts
I cancelled my old order, ordered a new one, and it finally worked! Yes! Yes! Thank you!
#86 Aug 21 2013 at 4:16 PM Rating: Decent
*
94 posts
Vorkosigan wrote:
Well crap...I was reading a few posts on the beta forum. When you log into your account on the pre-order page, before you select the language flag, go into your account and check your profile. The language chosen in my account was the British english. I don't know how this happened, I never even saw that profile page after I registered there. Anyway, I switched to the USA english, entered my code and...I'm finally in. Registered and done.
Who can I /slap at SE for this... Smiley: dubious



Same thing just happened to me. I had to switch languages then refresh the code page and re-enter it.
#87 Aug 21 2013 at 4:32 PM Rating: Decent
Was able to get my PS3 download code on first try today after reading people were having luck, downloading it off the store now.

However, I am hoping someone can answer this question for me. For an old 1.0 player who hasn't played in ages, how and when do I tie in my new PS3 FFXIV account to my old one? My S/E social account shows FFXIV ARR registered. My old Square Account Management account shows both FFXIV and FFXI in services, of course both are inactive. Both "accounts" are under the same email, is that all I need?

Any info would be great.

It doesn't have to be this confusing ...Smiley: dubious
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