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how do i make my ffxiv active?Follow

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#27 Aug 30 2013 at 1:31 PM Rating: Decent
FilthMcNasty
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crazyorc wrote:
I'm in the same boat, I have an early access registration code. It now wants me to put in the reg code again, but says it's already been registered. This is so frustrating, there is no clear cut answer to be found on the support page. Plus trying to navigate SE pages is like walking through a labyrinth.


That's why I put up a (somewhat) organized sticky. Nobody reads it Smiley: glare

There are two different codes. One of them is for early access. This creates a service account that was active from Sept 24 through Sept 29.

The second code is the actual game registration. This updates the service account you created with the early access code and makes it a fully registered account with no restrictions. Once you actually register the game you get the 30 day trial period and after that you start paying.

You don't have enough information here. We would need to know where you got the game if it's a digital download. Also, depending on if it's PC or PS3 version there are different processes for registering. Check the sticky and see if it helps. If not, come back and post more info.
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Rinsui wrote:
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HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
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#28 Aug 30 2013 at 1:40 PM Rating: Default
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FilthMcNasty wrote:
You need to contact SE customer support(either over the phone or through chat) and have them activate your account.


Funniest thing I've seen in months..

Phone lines are perma busy and chat options have been removed.

Your "customer support" option is submit an email ticket and then go F yourself...



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#29 Aug 30 2013 at 2:03 PM Rating: Decent
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FilthMcNasty wrote:
crazyorc wrote:
I'm in the same boat, I have an early access registration code. It now wants me to put in the reg code again, but says it's already been registered. This is so frustrating, there is no clear cut answer to be found on the support page. Plus trying to navigate SE pages is like walking through a labyrinth.


That's why I put up a (somewhat) organized sticky. Nobody reads it Smiley: glare

There are two different codes. One of them is for early access. This creates a service account that was active from Sept 24 through Sept 29.

The second code is the actual game registration. This updates the service account you created with the early access code and makes it a fully registered account with no restrictions. Once you actually register the game you get the 30 day trial period and after that you start paying.

You don't have enough information here. We would need to know where you got the game if it's a digital download. Also, depending on if it's PC or PS3 version there are different processes for registering. Check the sticky and see if it helps. If not, come back and post more info.


Where is the second code located I still haven't been able to find it, also thanks I missed the sticky!
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#30 Aug 30 2013 at 2:57 PM Rating: Decent
FilthMcNasty
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One code is on the booklet itself and the other inside the leaflet.
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
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#31 Aug 30 2013 at 3:49 PM Rating: Decent
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Sorry doesn't help those who digital downloaded.
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#32 Aug 30 2013 at 7:15 PM Rating: Good
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I had this happen to me earlier today. If you bought the digital download from SE there is a 2nd code you need to find and enter. The code SE emails you only gives you early access. To get the second code go to store.na.square-enix.com/orders and enter your order info. Hopefully this saves people from the frustration I had this morning!
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#33 Aug 30 2013 at 7:22 PM Rating: Decent
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I am trying to input my code in on the ps3 account management redeem codes the website and mog station are not working at all
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#34 Aug 30 2013 at 10:11 PM Rating: Decent
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Arkan24 wrote:
Hello

I have similar issue. I was able to play the early acess and I havnt been able to play till late last night.

Today I tried to log in and I have this issue.

I'm pretty sure no one will be able to help me but I will like to know if the original poster (and another one) was able to fix the problem.

Images below

First image is my status and the second is when I try to use my key (I already used it before for the account)


[img]http://s14.postimg.org/ushc3mwxd/image.png[/img]
[img]http://s10.postimg.org/6538lbppl/image.png[/img]


FilthMcNasty wrote:
You need to contact SE customer support(either over the phone or through chat) and have them activate your account.





For some reason I had to go to
www.findmyorder.com and look at my order. Then my "key" changed. I never receive any e-mail or got contacted about it. In other word, they give me a code how doesnt work then they change it without telling me

Game is fun but everything else is ****
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#35 Aug 31 2013 at 11:04 AM Rating: Decent
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This worked perfectly for me. Created an account here on ZAM just to say that it worked, and thank you all for posting on the interwebs and helping us get through the whirlwind tornado **** storm of a mess that is SE's login pages. THANK YOU!
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#36 Aug 31 2013 at 11:27 AM Rating: Decent
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Hey all, so I been trying to contact support since the start, all phone lines are busy non stop I kinda believe its on purpose, chat support doesn't exist only email support, I sent 4 emails with diff priorities too see when they will get back to me and only got two so far saying they will contact me in a few days, I personally have no will to play the game anymore, in my gut it feels like 1.0 and I just don't really care to play it. Good luck to you guys still trying hopefully it can work soon.
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#37 Aug 31 2013 at 4:21 PM Rating: Decent
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FilthMcNasty wrote:
crazyorc wrote:
I'm in the same boat, I have an early access registration code. It now wants me to put in the reg code again, but says it's already been registered. This is so frustrating, there is no clear cut answer to be found on the support page. Plus trying to navigate SE pages is like walking through a labyrinth.


That's why I put up a (somewhat) organized sticky. Nobody reads it Smiley: glare

There are two different codes. One of them is for early access. This creates a service account that was active from Sept 24 through Sept 29.

The second code is the actual game registration. This updates the service account you created with the early access code and makes it a fully registered account with no restrictions. Once you actually register the game you get the 30 day trial period and after that you start paying.

You don't have enough information here. We would need to know where you got the game if it's a digital download. Also, depending on if it's PC or PS3 version there are different processes for registering. Check the sticky and see if it helps. If not, come back and post more info.


Which I did but for some reason it created another service account and i no longer have access to my characters. I have just got my archer to level 30 and lvl 15 so i could unlock my bard-_- don't want to recreate
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#38 Aug 31 2013 at 4:36 PM Rating: Decent
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found this

If you registered your FINAL FANTASY XIV: A REALM REBORN registration code or product code to the wrong service account, we will confirm your identity first and analyze your situation to determine if support is possible.

If you would like to request assistance, please follow these steps.

(1) Click the below URL
　　　URL：https://support.na.square-enix.com/contact.php?id=5382&la=1&daxx=2
(2) The "Terms of Service" and "Contact Detail Entry Fields" will be displayed. Fill out all required fields and click "Next"
(3) Confirm that the details were entered correctly and click "Send"
*If you registered your registration code to the wrong Square Enix ID, please click here.
*For more information on service accounts, see the below link.
http://support.na.square-enix.com/faqarticle.php?id=496&la=1&kid=12822&ret=faqtop&c=4&sc=0
*This recovery can only be performed once per account.
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#39 Aug 31 2013 at 5:20 PM Rating: Decent
Nashred
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FilthMcNasty wrote:
Nashred wrote:
Yea SE support wont get back too you for a long time right now. Took them almost 3 days to even send me a email saying that they will get back too me in a few days.

Again more stuff that should have been ironed out and tested before launch...


You need to actually speak to them when you contact them. If you're going through the website then select an option like resetting password. You can fill out the correct issue in the details box, but unless you pick something considered higher tier they'll just give you the email form. What you want is phone or chat session.



Yea the wait times were 3 hours for that the last time I looked.
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#40 Sep 02 2013 at 5:44 PM Rating: Decent
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Hey i hope this helps because i was having the same issue. its actually version one that your trying to enter your code into if u look at the middle of the screen you will see a yellow tab that has the number "2" on it. That is where u reactivate your account. At the bottom of the page will say something like reactive service account. Just by clicking that i was able to log in with the client i downloaded off the arr site. Hope this helps because i couldnt find any info on this problem.
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#41 Sep 02 2013 at 5:45 PM Rating: Decent
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Edit: the screen i am refering to is the mog station of course.
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#42 Sep 05 2013 at 3:00 PM Rating: Decent
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I am having the exact same issue. Where are you guys finding the site that has SE's phone number on it because I am having trouble finding it. All I have been able to find is their email/chat support in which I seem to be getting completely ignored via email and have been kicked out of chat after waiting 2-4 hours and within 5 in queue with the ever present "There are no agents to help you at this time" BS. Smiley: glare Have there been any new developments since the last post?

Edited, Sep 5th 2013 5:04pm by warspike
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#43 Sep 06 2013 at 4:12 AM Rating: Decent
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In your mind what is a GPS jammer and what can it do to help you? Only when you are in the situation that the GPS jammer is need you will understand how important and useful such kind of device is. Gaining more knowledge of the device? Just start and then you will have access to the best GPS jammer.


Edited, Sep 10th 2013 12:04am by MableSoffer
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