UPDATE* Server fixes 09/03 5:00PM-3:00AM :: Final Fantasy XIV (FFXIV, FF14)

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#1 Sep 02 2013 at 1:22 AM Rating: Excellent

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http://na.finalfantasyxiv.com/lodestone/news/detail/4b021eb3d632f08be9d6198fd595066b31d7fb59

So says this^

Quote:

At the following time, we will be performing maintenance on FINAL FANTASY XIV: A Realm Reborn to perform the operations listed below. During this period, FINAL FANTASY XIV: A Realm Reborn will be unavailable.

[Details]
- Addition of new Worlds
- Implementation of countermeasures to handle the influx of concurrent user counts as a result of split processing the duty finder
- Address several known issues

* Clients will update automatically upon launch after the date and time below.

* We will announce details of the fixes at a later time.

We apologize for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
From Sep. 3, 2013 5:00 p.m. to Sep. 4, 2013 3:00 a.m. (PDT)
* The completion time may be subject to change.

[Affected Service]
FINAL FANTASY XIV: A Realm Reborn

Edited, Sep 2nd 2013 3:26am by Transmigration

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#2 Sep 02 2013 at 1:30 AM Rating: Default

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Anyone notice how nowhere it stated they ar raising the cap on the number allowed on servers just adding new ones. So we are going to see 1017 for long term.

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#3 Sep 02 2013 at 1:35 AM Rating: Good

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ShadowofaDoubt wrote:

Anyone notice how nowhere it stated they ar raising the cap on the number allowed on servers just adding new ones. So we are going to see 1017 for long term.

Quote:

- Implementation of countermeasures to handle the influx of concurrent user counts as a result of split processing the duty finder

^This should address that, my friend.

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#4 Sep 02 2013 at 1:36 AM Rating: Default

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Transmigration the Charming wrote:

ShadowofaDoubt wrote:

Anyone notice how nowhere it stated they ar raising the cap on the number allowed on servers just adding new ones. So we are going to see 1017 for long term.

Quote:

- Implementation of countermeasures to handle the influx of concurrent user counts as a result of split processing the duty finder

^This should address that, my friend.

Iirc that is in regards to duty finder loads not server loads

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#5 Sep 02 2013 at 1:39 AM Rating: Excellent

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In an interview on massively they said they were looking to implement a fix for login issues like 1017 by Wed. This seems like at least a step in that direction.

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#6 Sep 02 2013 at 1:44 AM Rating: Default

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Squander wrote:

In an interview on massively they said they were looking to implement a fix for login issues like 1017 by Wed. This seems like at least a step in that direction.

Only if xxxxx thousands decide to abandon their characters and reroll on new server. With no server transfers, and no world cap increase we will still see 1017

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#7 Sep 02 2013 at 2:04 AM Rating: Good

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Yeah man, i'm sure they'll just ignore the obvious issue that they've stated they're going to attempt to address Smiley: oyvey

Edited, Sep 2nd 2013 8:04am by blowfin

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#8 Sep 02 2013 at 2:11 AM Rating: Good

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ShadowofaDoubt wrote:

Transmigration the Charming wrote:

ShadowofaDoubt wrote:

Anyone notice how nowhere it stated they ar raising the cap on the number allowed on servers just adding new ones. So we are going to see 1017 for long term.

Quote:

- Implementation of countermeasures to handle the influx of concurrent user counts as a result of split processing the duty finder

^This should address that, my friend.

Iirc that is in regards to duty finder loads not server loads

Let me help you read through that statement:

Implementation (doing something)
of countermeasures (the thing they're doing)
to handle the influx of concurrent user counts (Lots of people logged on at the same time)
as a result of (because of)
the duty finder.

The login server is split with the duty finder. They're fixing that so more people can log in.

I hope that helps.

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#9 REDACTED, Posted: Sep 02 2013 at 2:38 AM, Rating: Sub-Default, (Expand Post) For one no need to be a condescending *******. The login server isn't the reason for 1017, the fact there are 5000 online is. If they do not raise this 5k limit, nothing is going to change. Of course I could use smaller words for you since you want to be insulting.

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#10 Sep 02 2013 at 2:53 AM Rating: Excellent

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ShadowofaDoubt wrote:

Transmigration the Charming wrote:

ShadowofaDoubt wrote:

Transmigration the Charming wrote:

ShadowofaDoubt wrote:

Anyone notice how nowhere it stated they ar raising the cap on the number allowed on servers just adding new ones. So we are going to see 1017 for long term.

Quote:

- Implementation of countermeasures to handle the influx of concurrent user counts as a result of split processing the duty finder

^This should address that, my friend.

Iirc that is in regards to duty finder loads not server loads

Let me help you read through that statement:

Implementation (doing something)
of countermeasures (the thing they're doing)
to handle the influx of concurrent user counts (Lots of people logged on at the same time)
as a result of (because of)
the duty finder.

The login server is split with the duty finder. They're fixing that so more people can log in.

I hope that helps.

For one no need to be a condescending @#%^. The login server isn't the reason for 1017, the fact there are 5000 online is. If they do not raise this 5k limit, nothing is going to change. Of course I could use smaller words for you since you want to be insulting.

Nobody knows exactly what they are doing. Maybe they will raise the server limit or maybe they will offer server transfers (which I'm sure many people would take advantage of). They might also be optimizing the queue so that people don't get the 1017 error. Most people would be happy with a proper queue (even if they had to wait awhile). I thought I read somewhere that most server problems should be fixed soon. It will not always be like this.

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#11 Sep 02 2013 at 3:41 AM Rating: Excellent

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DarkmanNightstar wrote:

Nobody knows exactly what they are doing. Maybe they will raise the server limit or maybe they will offer server transfers (which I'm sure many people would take advantage of). They might also be optimizing the queue so that people don't get the 1017 error. Most people would be happy with a proper queue (even if they had to wait awhile). I thought I read somewhere that most server problems should be fixed soon. It will not always be like this.

If the world is full to capacity, any upgrade to the queue system won't matter much. The world servers must be upgraded for these problems to go away. I know it seems like we need an upgrade to the queue system, but it's not the main issue. The only reason we have problems logging on right now is because there isn't room for people to login so they stay in the lobby and spam request world entry. It would make more sense to expand the capacity of the worlds which is why SE is doing just that. People seem to forget that the lobby only acts as the gateway to the world. If there isn't a traffic jam, the upgraded measures are moot. I tried to log on for 8 hours today before I was let in. If myself and others were able to log in right away, the lobby error wouldn't be cropping up at all.

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#12 Sep 02 2013 at 3:43 AM Rating: Decent

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Why is this a problem in the first place? They created the servers, they should have known when to cap the amount of players per server rather than overloading them and making it so people cant login.

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#13 Sep 02 2013 at 3:55 AM Rating: Excellent

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aadrenry wrote:

Why is this a problem in the first place? They created the servers, they should have known when to cap the amount of players per server rather than overloading them and making it so people cant login.

So they should have told all those who had no early access or legacy status:
"Sorry folks, you just bought the game, but unfortunately the boat is full. You are free to join in a few weeks. Perhaps."
Doesn't sound like a more sensible approach, does it?

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#14 Sep 02 2013 at 4:01 AM Rating: Decent

KojiroSoma

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Still...

Countermeasures to handle the influx of players can mean ANYTHING.

Even simply shutting down the Login server is a "countermeasure to handle the influx of players".

Really, i'm not expecting much, that way i wont be disappointed either.

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#15 Sep 02 2013 at 4:07 AM Rating: Decent

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Quote:

Implementation of countermeasures to handle the influx of concurrent user counts as a result of split processing the duty finder

What a god awful way of wording that.

Someone in the translation department needs firing.

-NW

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#16 Sep 02 2013 at 5:32 AM Rating: Excellent

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I like how they say "hey here's the issue, we are going to fix it, and we will fix it on this day and this time" and ppl still find away to be negative.... either way thx OP for the post

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#17 Sep 02 2013 at 6:22 AM Rating: Good

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I want to believe that this will fix the log-in/server full problems... Given the track record and no mention of character migration, im not holding my breath.

IDK, the solution would appear to be so simple that it makes you think it couldn't work. Just use the que. But they don't really use it so it must not be part of the problem. Auto-log AFK players, too simple so it must not be part of the problem. Servers are soo full that you stopped selling the game. Let the population wait a while and we'll crunch some numbers ... or some Shishamo.

*edit- I do have to give credit to SE for trying

Edited, Sep 2nd 2013 8:28am by DiaSeraph

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#18 REDACTED, Posted: Sep 02 2013 at 7:18 AM, Rating: Sub-Default, (Expand Post) This won't fix anything... Adding servers after people have established characters.

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#19 Sep 02 2013 at 7:52 AM Rating: Excellent

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I thought they reduced the cap on the server cuz the DF cant handle it. I think once the DF is fixed they can bring back the server to its original cap.

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#20 Sep 02 2013 at 8:01 AM Rating: Default

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So this is happening right now? Is this the reason I can't log in at the moment?

It's saying the server is full and I'm getting 1017, so I'm honestly just confused. Is the server still and running with people online? Or is it empty and I'm just getting that message for some odd reason? Are they doing the maintenance with people still online? It just hit midnight JP time, does that mean we could possibly see more servers in 3 hours?

So much info I'm in need of.

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#21 Sep 02 2013 at 8:04 AM Rating: Excellent

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[Date & Time]
From Sep. 3, 2013 5:00 p.m. to Sep. 4, 2013 3:00 a.m. (PDT)

Smiley: dubious

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#22 Sep 02 2013 at 8:07 AM Rating: Good

Vaaniks

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Teracide wrote:

So this is happening right now? Is this the reason I can't log in at the moment?

It's saying the server is full and I'm getting 1017, so I'm honestly just confused. Is the server still and running with people online? Or is it empty and I'm just getting that message for some odd reason? Are they doing the maintenance with people still online? It just hit midnight JP time, does that mean we could possibly see more servers in 3 hours?

So much info I'm in need of.

If you look at the OPs post, it says from Sept 3 at 5pm PDT til Sept 4 at 3am PDT. So no, not yet. Smiley: smile

At least, not in 3 hours. As of the time I post this message ( about 10am EST), the maintenance won't start for another 34 hours.

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#23 Sep 02 2013 at 8:10 AM Rating: Decent

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Drulian, Pie Eating Champion wrote:

[Date & Time]
From Sep. 3, 2013 5:00 p.m. to Sep. 4, 2013 3:00 a.m. (PDT)

Smiley: dubious

I didn't see the date/time in the post, only in the title of the thread. So this is more for tomorrow, and the servers currently are just taking a massive dump.

The lobby is crashing every few minutes. I'm unable to find the NA/EU list, or the JP list pretty much every time i manage to get online. The launcher is loading into nothing but a black box on my desktop on occasion. And it's taking about 5x the normal amount of time to show my character when trying to log in.

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#24 Sep 02 2013 at 8:13 AM Rating: Excellent

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Teracide wrote:

Drulian, Pie Eating Champion wrote:

[Date & Time]
From Sep. 3, 2013 5:00 p.m. to Sep. 4, 2013 3:00 a.m. (PDT)

Smiley: dubious

I didn't see the date/time in the post, only in the title of the thread. So this is more for tomorrow, and the servers currently are just taking a massive dump.

The lobby is crashing every few minutes. I'm unable to find the NA/EU list, or the JP list pretty much every time i manage to get online. The launcher is loading into nothing but a black box on my desktop on occasion. And it's taking about 5x the normal amount of time to show my character when trying to log in.

Welcome to the happy place.

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#25 Sep 02 2013 at 8:43 AM Rating: Decent

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They gripe when its broke, and gripe when it gets fixed... haha, stfu already

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#26 Sep 02 2013 at 9:47 AM Rating: Good

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cgmiller89 wrote:

They gripe when its broke, and gripe when it gets fixed... haha, stfu already

I think part of the angst is that Yoshi told us that there is a 5k limit per World, but nothing has been said about exactly how they will deal with that limit. It could be that they simply add new Worlds and tell players to reroll on one of the new servers if they want to be able to play. I hope that's not what they have in mind. But since people that have been the most affected by this issue have the least amount of time invested into their character, I wouldn't rule out this approach.

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UPDATE* Server fixes 09/03 5:00PM-3:00AMFollow