Blizzard to Change Forum System

New forums will display user's real name as part of the company's Real ID program

According to a blue post in the official World of Warcraft board, Blizzard will be changing the way that posters are identified on all of the official game forums. The announcement was made around 9 a.m. PST, and after about 3 and a half hours, the post already had more than 230 pages of responses. Blizzard's thought is to spur more creative discussion, but the response has been less than stellar as hundreds of people seem to be going back and deleting their old posts. Below is the official post on the Battle.net forums.

Recently, we introduced our new Real ID feature - http://www.battle.net/realid/ , a new way to stay connected with your friends on the new Battle.net. Today, we wanted to give you a heads up about our plans for Real ID on our official forums, discuss the design philosophy behind the changes we’re making, and give you a first look at some of the new features we’re adding to the forums to help improve the quality of conversations and make the forums an even more enjoyable place for players to visit.

The first and most significant change is that in the near future, anyone posting or replying to a post on official Blizzard forums will be doing so using their Real ID -- that is, their real-life first and last name -- with the option to also display the name of their primary in-game character alongside it. These changes will go into effect on all StarCraft II forums with the launch of the new community site prior to the July 27 release of the game, with the World of Warcraft site and forums following suit near the launch of Cataclysm. Certain classic forums, including the classic Battle.net forums, will remain unchanged.

The official forums have always been a great place to discuss the latest info on our games, offer ideas and suggestions, and share experiences with other players -- however, the forums have also earned a reputation as a place where flame wars, trolling, and other unpleasantness run wild. Removing the veil of anonymity typical to online dialogue will contribute to a more positive forum environment, promote constructive conversations, and connect the Blizzard community in ways they haven’t been connected before. With this change, you’ll see blue posters (i.e. Blizzard employees) posting by their real first and last names on our forums as well.

We also plan to add a number of other features designed to make reading the forums more enjoyable and to empower players with tools to improve the quality of forum discussions. Players will have the ability to rate up or rate down posts so that great topics and replies stand out from the not-so-great; low-rated posts will appear dimmer to show that the community feels that they don’t contribute effectively to the conversation, and Blizzard’s community team will be able to quickly and easily locate highly rated posts to participate in or to highlight discussions that players find worthwhile.

In addition, individual topics will be threaded by context, meaning replies to specific posts will be grouped together, making it easier for players to keep track of multiple conversations within a thread. We’re also adding a way for Blizzard posters to “broadcast” important messages forums-wide , to help communicate breaking news to the community in a clear and timely fashion. Beyond that, we’re improving our forum search function to make locating interesting topics easier and help lower the number of redundant threads, and we have more planned as well.

With the launch of the new Battle.net, it’s important to us to create a new and different kind of online gaming environment -- one that’s highly social, and which provides an ideal place for gamers to form long-lasting, meaningful relationships. All of our design decisions surrounding Real ID -- including these forum changes -- have been made with this goal in mind.

We’ve given a great deal of consideration to the design of Real ID as a company, as gamers, and as enthusiastic users of the various online-gaming, communication, and social-networking services that have become available in recent years. As these services have become more and more popular, gamers have become part of an increasingly connected and intimate global community – friendships are much more easily forged across long distances, and at conventions like PAX or our own BlizzCon, we’ve seen first-hand how gamers who may have never actually met in person have formed meaningful real-life relationships across borders and oceans. As the way gamers interact with one another continues to evolve, our goal is to ensure Battle.net is equipped to handle the ever-changing social-gaming experience for years to come.

For more info on Real ID, check out our Real ID page and FAQ located at http://www.battle.net/realid/ . We look forward to answering your questions about these upcoming forum changes in the thread below.

How do you feel about the change? Sound off in our poll on the front page.

Comments

Post Comment
ahh
# Aug 02 2010 at 3:02 PM Rating: Decent
why do this?

Edited, Aug 2nd 2010 5:03pm by LonewolfXlll
Blizzard seems to be listening...for now.
# Jul 09 2010 at 1:49 PM Rating: Decent
Blizzard posted in the forums this morning that they will NOT being implementing the real names part of their forums changes (for now).

It seems the huge outcry of protest (possibly the thousands of account cancellations)have had the desired effect.

Hopefully they will continue to listen and meet the subscriber base halfway with the acceptable use of account linked screen names.....
lol...
# Jul 08 2010 at 9:22 PM Rating: Decent
What did you expect with Kotick now running Blizzard?*

*for the uniformed Activision Blizzard went through a quiet restructuring that puts Morhaime (Blizzard's CEO) reporting to Tippl (Kotick is his boss); this was around March 2010
http://www.google.com/search?hl=en&rls=com.microsoft%3Aen-us%3AIE-SearchBox&q=activision+blizzard+restructuring&aq=2&aqi=g2&aql=&oq=activision+blizzard+rest&gs_rfai=

The next step?

<Real ID>
<Character Name & Titles>
<Guild Name>

Yep, that's right! Your real name will soon be floating above your character whether you like it or not. I guess playing is optional? Amirite!

PS:
Didn't the naysayers say Battle.net would become mandatory...back when everyone was spouting "it's optional"?

Didn't the naysayers say Real ID would become mandatory...back when everyone was spouting "it's optional"?

How long until you fools realize that maybe...just maybe we naysayers actually DO know something you don't.
lol...
# Jul 08 2010 at 10:00 PM Rating: Excellent
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1,882 posts
Well maybe if you weren't such a jerk about being *partially* right I'd sit here admitting I was wrong. However, more times than not the doomsayers ARE wrong.

With that said, I stand corrected. This Battle.Net crap has gotten out of control.

Just imagine if any other company tried pulling this garbage on their optional community forums. Imagine what would happen to Microsoft or Mozilla or Sun Microsystems or any other major company made real names appear on their forums.

This is just out of control.
lol...
# Jul 09 2010 at 6:31 AM Rating: Decent
Let's see how polite you are when you're constantly being "laughed" only to watch the very same people start screaming when that 'Optional Feature' became mandatory.

Maybe if (you) "head-in-sand"-people would start saying "hey, I bet that'll become mandatory. Just to be safe I better voice opposition to it becoming mandatory" we'd have a Real ID system setup like Xbox Live / PlayStation Network. But instead we get Real Names in a competition. Has Blizzard even WATCHED sports...how many times do fans go ******** on each other because of some "bad call". THEY AREN'T EVEN PARTICIPATING and they still beat this tar out of each other.

I can guarantee you all that we'll see news reports of fights breaking out because Player A found out Player B lived only a few miles away after Player B corpse-camped Player A for 2hours straight. All because Player B posted something on the forums.

On the bright side....the Search Button will get used more often after this crap is implemented (lol).

Great Idea; Stupid Implementation -'nough said
It's been said before....
# Jul 08 2010 at 12:41 PM Rating: Decent
Been said before, but: "Welcome to World of Facebook"
Facebook page protest O.o
# Jul 08 2010 at 10:08 AM Rating: Good
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1,882 posts
Although slightly ironic, there is a Facebook page protesting the public sharing of real names by Blizzard... Facebook page protesting the Real ID on the forums change...

Edited, Jul 8th 2010 12:20pm by ekaterinodar
real id
# Jul 08 2010 at 5:33 AM Rating: Excellent
Blizz has said that even their GM's will use real names. This changed after a reader posted the GM's name age phone number and address. Now the GM's names will not be posted.

Does anyone think this couldn't happen to them?

I rarely posted, but this will stop me completey, this should be done with the GM just banning the accounts who abuse the forums.

The info that is in our accounts should be private.

Edited, Jul 8th 2010 7:44am by snowmaqn
WoW version of Facebook
# Jul 07 2010 at 11:56 PM Rating: Excellent
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1,080 posts
To be honest, I think that RealID is just the first step.

http://content.usatoday.com/communities/gamehunters/post/2010/05/blizzard-and-facebooks-friendly-social-networking-deal-launches-with-starcraft-ii-/1


heh
# Jul 07 2010 at 9:23 PM Rating: Good
Doesn't seem like Blizz to me. Seems more like a late april fools' (july fools'?)
#REDACTED, Posted: Jul 07 2010 at 4:42 PM, Rating: Sub-Default, (Expand Post) Personal opinion: I think that real ID is a great idea. It will allow identification and derision of all the really STUPID posters in the o-boards, which should lead to more intelligent posts there.
targets the stupid
# Jul 12 2010 at 2:17 AM Rating: Decent
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267 posts
Perhaps instead of real names, players could limit their posts to one toon. That would reduce the number of people posting from level 1 alts on different realms to the one they play on which is basically the majority of trolls.
targets the stupid
# Jul 08 2010 at 5:09 AM Rating: Decent
9 posts
Yep, it will get rid of the trolls. It will also turn the forums into a ghost land.
targets the stupid
# Jul 07 2010 at 7:55 PM Rating: Excellent
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1,882 posts
I'm just curious. How will a move that forces people to do something stupid, publicly posting personally identifiable information, target only the dumb and those who shouldn't be posting?

Posting your full real name is downright stupid. The only people who it will discourage from posting are those who actually are smart enough not to.
targets the stupid
# Jul 08 2010 at 12:47 PM Rating: Good
Yeah, this may indeed cut down on trolling, flamewars, etc. But it will also cut down on posting by people who JUST DON'T WANT OUR NAMES OUT THERE.

While I understand some of Bliz's motivation in going to RealBadIDea, I can't help but think it was not fully thought-through. As we've already seen, people can and will abuse the posting of said information. I've disabled the feature on my kids' accounts and on my own. And while I might like to share my info with some of my fellow players, I really despise the idea that it will be shared with all my friends' friends (unless they've changed that recently).

As much focus as they put on information security, this seems like a step backwards.
Madness beyond madness!
# Jul 07 2010 at 1:27 PM Rating: Excellent
Scholar
38 posts
My daughter (with whom I'm guilded in WoW... and she's over 30 btw!) went w/ the Real-ID friending thing.

At which point, I was able to see *her* Real-ID friends list...

Now it happens that all of them are guildies and we are all aware of each other's RL names and usually use them in Vent rather than character names for a number of reasons.

But I'm not sure that my being able to see *her* friends' real names is such a good thing.

It's more than just the forum identification.

It's all those predators on my server... or yours!

Leithrea, level 80 noob huntar
____________________________
Wolana Phoenixfyre, druid of Xegony; Proud to be a member of Alliance of Hope where our Cause is Justifiable!
Aliasing
# Jul 07 2010 at 9:30 AM Rating: Excellent
45 posts
I wish they'd do some aliasing, like they do with the in-game language.

For example, when the forum switch occurs, it could simply do a randomization of your last name and assign you the forum name of "John Fizzsprocket". No way of tracing you back to your real name, but a single alias for your posts. Or, use numbers, like "John 32405".

I'm agreed with the paranoid - exposing real names is a major violation of privacy concerns. With our only options being accept it or stop posting, I'll probably stop posting.

I have no problem with people knowing it's me posting... But I do have a problem with them knowing exactly who "me" is.

Otherwise, my avatars would have had a name like "Johnsmith" to begin with.
Aliasing
# Jul 07 2010 at 10:07 AM Rating: Good
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1,882 posts
I was thinking about reactivating my account yesterday. Was really missing my warrior...but then I stumbled across the news here. I know that I can just stop posting on the O-Boards which I rarely posted on anyway. But it really put a very bad taste in my mouth. What kind of company would do something so asinine? Its scary.

I agree, I'd have no problem if I had to identify myself as myself. But I don't want anyone to know my real name. It'd take a whole 30 seconds to figure out exactly where I live with my full name. I'm the only one in the United States with that name (no exaggeration).

Participating in a VIDEO GAME community is not worth the safety of me and my family's.

Paranoid? No. There are some real scary people online who can and will take advantage of this personal information being broadcasted.
bad idea
# Jul 07 2010 at 1:26 AM Rating: Good
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408 posts
What I wish they would do is make a persistent name to use kind of like Xbox Live so you can't hide behind alts, and you can be held accountable for what you say. Forcing people to use their real names adds a big pile of potential problems including harassment and stalking.
bad idea
# Jul 07 2010 at 8:25 AM Rating: Good
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826 posts
Not to mention they also just shot Cataclysm sales straight
through the heart. A lot of players will be so pissed off and paranoid about the implications of this, regardless of whether or not they post on the official forums, they simply won't purchase the xpac. It wouldn't affect their enjoyment of the new content, but most folks probably wouldn't be educated enough about the overall meaning of the change, or even care to determine the difference.
Account security my white.....
# Jul 07 2010 at 1:01 AM Rating: Excellent
This is, quite possibly, the stupidest thing I have ever seen a company do.

How many times have you seen a screen tip or log in message telling you NOT to give out ANY of your personal information to help keep your account safe and secure?

Now they want to FORCE their subscriber base to expose their real first AND last name, which just HAPPENS to also be the name on your account....
Now, I'm no security expert, but even I can see the problem with that.


Yeah, yeah, yeah, it's your choice to post on the forums, no one's making you, blah, blah, blah...whatever. You're right, no one is forcing me to post, nor will I ever post once this is implemented. There are a lot of people who will stop posting, mostly the people who do actually contribute in a positive way.

This will not stop the trolling, and let's face it, if they wanted the trolling to stop they'd banhammer more people a lot more often. All they have to do is force you to choose ONE avatar per account and they'd have the same level of personal accountability without violating anyone's privacy or posting personal names. Banhammer the one avatar and the entire account is banned, no lvl 1 alts posting, nothing.

Now, in their forum rules, they state you aren't to refer to anyone by their name or you'll be banned.....so wtf is this? Where is the sense in this? This one thing contradicts every security policy they have posted on Battle.net.

Personally, I've already had to server and faction change to get away from stalkers because some one in my old guild thought it was cute to tell every guy they knew how hot I was.

If people want to connect their Facebook with WoW that's their choice. I, for one, don't want the other 11 million players to know ANY of my personal information.

The sad part is, even after 775+ pages of people screaming, pleading and threatening to quit over this, it will still be implemented. It will stay implemented until the first multi-million dollar lawsuit regarding an unfortunate incident that will involve a minor who will be the victim of a violent crime over a posting on WoW forums.

I will still play the game, I love the game, but the forums are a part of the past.

I have also filed a complaint with ESRB and encourage others to do so as well.
Real safety issue here
# Jul 07 2010 at 12:30 AM Rating: Excellent
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1,882 posts
Therenody wrote:
Edit: In truth, I can understand why they're removing the anonymity. Because these people have no reasons to act like decent human beings, the entire official forums has gained a reputation for being a cesspool of stupidity. Meaning if you need help with the game you have to go to somewhere like alla to ask a question unless you want to hear "lrn2ply noob" from 15 different people.


I agree that anonymity is damaging for the integrity of the community, however, overall anonymity on the Internet is not. In fact, being anonymous on the Internet is an extremely important safety tool. Lets face it, the Internet has some VERY strange and dangerous people. Even in real life I have some anonymity. Anyone passing by my house or by me in the mall isn't going to see a name tag displaying my full name. Even in those situations I have control over my privacy.

Employees at a retail store will usually only have a first name displayed. When you call up people at tech support many times their names aren't real for their safety. Many real estate agents use aliases for privacy and safety. Heck, movie stars use stage names for their privacy and safety.

What Blizzard is going to make my name publicly available to the 11 million+ subscribers not to mention anyone else who stumbles across a post of mine on Google or navigating the website.

I've ran across some very scary people online. I know people who have had to have restraining orders and change their phone numbers as the result of sharing something as simple as a full name.

I personally have a very unique name. If I disclosed my last name anyone with any basic searching skills could find where I live. ANYONE. I suppose if you have a name like John Smith or live on a fortified island it wouldn't be a big issue, but for those of us who have rarer names there is much safety in the anonymity.

This is a very serious privacy issue. Its one thing to display my real name to Blizzard employees. Its a totally different thing making my name available to the entire WoW community and worldwide web.

Don't even get me started on all of the under aged kids with accounts in their name and the rampant problem of child predators. Many parents don't supervise their children online. Blizzard has a basic responsibility to keep their information safe even when their parents either won't or are not computer literate enough to do so for them.

Blizzard is being two faced. They send emails, post in-game messages telling us to keep our private information safe. Yet now they are forcing public display of it.

Sure, I can choose not to participate in the community forums. But this will now restrict community participation to those bold enough or stupid enough to share their personal information to the rest of the world. This sounds like the nail in the coffin for the "official" World of Warcraft community.

I mean for pete's sake. This is just a game...now we have to make our real names available to the PUBLIC to participate in the community?
Real ID name. Really!
# Jul 06 2010 at 9:14 PM Rating: Good
At least you'll find out that Angel and Petal, who you've been twinking, are really Fred and Igor.
This is terrible.
# Jul 06 2010 at 8:01 PM Rating: Good
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1,882 posts
First, let me begin by saying I agree that something needed to be done. It has always been my opinion that if you're unwilling to represent yourself as yourself you shouldn't be saying it. Its really cowardice to go around making inflammatory and insulting comments as a level 1 alt because you know you don't have to worry about repercussions from your guild or realm community.

With that sad, having players publicly expose their REAL last name is a MAJORLY stupid security risk. Especially for those with families or under 18. I will not be posting on the forums when this goes into effect. Creating an account ID is a great idea...but revealing people's LAST name on the world wide web is downright STUPID and dangerous. I've been on the internet for nearly 14 years and that has been one of the biggest security tips consistently: DON'T REVEAL YOUR REAL NAME.

Forcing one ID per person (even amongst their accounts) is a great idea. But forcing people to reveal their entire real name on the internet is horrendous and I foresee a privacy battle in the future. I wouldn't be surprised if a lawsuit is filed.

EDIT: As of my latest post over 600 pages (9000+ posts) in protest...less than 24 hours after the initial announcement was made.

Edited, Jul 6th 2010 10:22pm by ekaterinodar
Real ID in Forum? BAAAD!
# Jul 06 2010 at 5:32 PM Rating: Good
Basically what Blizzard is doing is trying to kill the forums so they don't have to deal with them, without just saying they are killing them. This will stop about 98% of the people posting.

The interesting part will come if someone becomes a victim of Identity theft, and it is found to have started with Blizzards Real ID design. Once they get sued for millions, they will get rid of it. WOW is NOT Facebook. At least there, you can control who even sees your information, not so in Blizzard forums. It has always been their desire to kill them, can you imagine how much money they will save not having to pay people to moderate them?

Epic Failure, and a huge violation of privacy.
Still rough, but I like it
# Jul 06 2010 at 4:30 PM Rating: Default
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1,069 posts
To tell the truth, I like it. It might just put an end to all of the sexist remarks you see on the o-boards. Especially when the original poster's gf gets to see just how he 'really' feels about what a woman's place in society is. (I hate being told I can only heal because I'm a woman. I like to tank d@mn it!)

That being said I certainly hope they plan on hiding the real id of the under aged players who like to post on the forums.

It's also about time they instituted a karma system. Thanks to the one at alla, the wow forums only needs an admin to come in and ban gold spammers. True it's a smaller community, but it should work as well with a larger one.


Edit: In truth, I can understand why they're removing the anonymity. Because these people have no reasons to act like decent human beings, the entire official forums has gained a reputation for being a cesspool of stupidity. Meaning if you need help with the game you have to go to somewhere like alla to ask a question unless you want to hear "lrn2ply noob" from 15 different people.

Edited, Jul 6th 2010 5:36pm by Therenody
Still rough, but I like it
# Jul 07 2010 at 12:25 AM Rating: Excellent
Citizen's Arrest!
******
29,527 posts
Therenody wrote:
To tell the truth, I like it. It might just put an end to all of the sexist remarks you see on the o-boards. Especially when the original poster's gf gets to see just how he 'really' feels about what a woman's place in society is. (I hate being told I can only heal because I'm a woman. I like to tank d@mn it!)

If a guy's GF is interested enough in how he posts on the forums, odds are good she already knows all his characters' names, so I doubt this'll change much there.

Quote:
Edit: In truth, I can understand why they're removing the anonymity. Because these people have no reasons to act like decent human beings, the entire official forums has gained a reputation for being a cesspool of stupidity.
I don't think that's all of it, though. Other boards here at Allakhazam are much more prone to that kind of thing than our own WoW board, especially those boards that are more or less the primary board anywhere for that game. The WoW board here is good partially because of the admins, partially because of the karma system, partially because of the attitude of the regulars, but I feel that the deciding factor in the lower number of trolls here on the Zam WoW Boards is actually the Oboards. Just like Jupiter protects Earth from a ton of comets and asteroids by pulling them in before they become an issue for us, the Oboards draw in the majority of whiny trolls, allowing us to thrive in an environment relatively free from their stupidity.

If anything, this decision by Blizz will likely be bad for us here at Zam, as the administration will either have to follow suit or, even scarier, begin cracking down as we find an influx of trolls who seek to hide in the anonymity here.

This all assumes, of course, that this'll do anything over at the Oboards. I'm willing to bet that while it'll cut back some, it won't end the trolling, not by a long shot. At the very least, it likely won't cut back on the ridiculous elitist and general asshat behavior you describe. You go post on the Oboards, you'll still get inundated with the same "lrn2ply noob" you see now.
Real Name
# Jul 06 2010 at 4:19 PM Rating: Good
If I wanted to give someone my real name,I'd give it to them myself,

Hackers already got both my accounts not long ago.They get enough info without handing them my name.

Really bad idea.
Real ID in Forum? BAAAD!
# Jul 06 2010 at 3:20 PM Rating: Excellent
18 posts
Since I don't really post on the official WOW forum, I would not be really affected by it. And as a former Moderator on Forums and former Associate Sysop on a CompuServe Forum I can definitely see Blizzards reasoning.
But, giving out the real names is an utterly bad idea. And I am not even sure about the legality of doing so. But, I'm not a lawyer nor have I slept in a Best Western Motel recently, nor do I play one on TV.
It is the same concerns player have with the Real ID friends in game, though multiplied by a thousandfold. In game we can control who our friends are, and who are not. In the original forum, there is no control anymore. If Blizzard is going along with it, I foresee that the forums at least will go the way of the Ultima Online forums. They will be gone and a different non-blizzard-controlled forum will become the main one.

For the second part, the idea of having user vote the posts up and down is not new, but having them more or less visible in accordance to the voting is. Which is, I think a decent enough tool to help. I can fully agree with that.
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